Some of my Favorite Business Tips

When I first heard about podcasts I definitely didn’t know what they were, why they worked, and even that this many years later I would care so much about them. But podcasts literally are in my ears daily. I have some I listen to for laughs, some I listen to for inspiration and others for business tips. And, I have had the pleasure of being interviewed by several and their questions have allowed me to share my favorite business tips for you!

First, it might be helpful to know what a Podcast even is. Its similar to a radio show or even a talk show but pre-recorded and typically around a subject matter. You can listen to them on your phone, Spotify and some even share on YouTube.

I subscribe to several so that on my morning walks I can listen to a variety. Some that update me on the current events. A few that tell a story around a topic. Do you have a favorite podcast?

Now, before I give you a link to some of my favorite interviews I want you to consider how you can get on some Podcast, IG lives or local radio/news. You’ve heard me talk about how you need to know who your client avatar is. There was a recent blog here and our course. And while you can do social media to get your message out. It’s actually just one way to get your message out to your people. Another is to get interviewed on other people’s platforms- IG lives, podcasts, local news outlets (radio, tv, print). You can read more about collaborations and picking outlets that work for you in my recent blog post on collaborating.

Here are some of the interviews I’ve done in the past where I get to share my favorite business tips. They are free to listen to and if you like the hosts I hope you take time to listen to more of their guests.

Your Badass Journey: In this one Brad and I share tips for working together, and also how we pivoted and grew. She also did a follow-up episode (I love these that she does by the way) on giving direction to your new audience.

Net Worth It: In this episode I share a bit about my time without address and how I created the journey I am on today.

F It:  Amy Ledin had  me on her show to talk about accountability partners, support and more

Brand With Bite: I loved this interview. Allison is all about branding and she asked me how I create clarity around my brands.

Full Out: I do talk a bit about dating but mostly biz and a bit of Pilates.

I hope that you take moment to listen to any or all of these. You can even download them now and listen later. I know that some tips can hit differently when they come through a different medium. Let me know which one was your favorite in the comments below.

xx~LL

PS if you subscribe to my newsletter now only will you get links to my favorite podcasts that I am not in but also you’ll hear about the newest ones coming out this week.

 

10 Reasons They Are Not Coming to Your Class

Most of the time I hear that there are too many classes, too many teachers, too many studios and that’s why a teacher or studio is having trouble filling their classes. But, to be completely honest that is a lie. Because as often as I hear there are too many there is another teacher or studio complaining that they are the only ones and so no one knows who or what Pilates is. So, if saturation isn’t the issue (trust me its not!!) then what is? Well, below are some of the top reasons I have found most people are not saying “yes” to you. They are saying “yes” to someone or something. Which one of the reasons below might be your issue?

  1. They don’t know what Pilates is.
  2. They don’t know how it solves their problems.
  3. They don’t see the value in Pilates (because they don’t know how it solves their problems).
  4. They don’t see themselves on your websites/social.
  5. You’re selling the process.
  6. Your site doesn’t allow them to book.
  7. You have too many options and so they need to think about it.
  8. Your website isn’t mobile-friendly.
  9. You don’t tell them how to work with you.
  10. There’s no sense of urgency to act now.

Got an idea of which problem you need to solve?

If people don’t know what Pilates is it doesn’t matter how great of a teacher or beautiful your studio is they will walk by and keep on walking by. But, the common fix for this is to talk about Pilates. The mistake here is that you are marketing Pilates. Which is helpful for EVERYONE. Focus on what Pilates is when people work with you and specifically how Pilates with you helps them!

Most people think Pilates is an Ab workout where others think its a PT based workout. But maybe with you its all about posture or horses. Well, if you don’t work on telling people how you solve their problems whenever you say Pilates they are going to hear what they know (if anything) about it. You gotta be selfish a bit in how you talk about Pilates. What is Pilates with YOU and how does it HELP THEM?

When people say that potential clients think they are too expensive I know its not the price. Its the fact that the teacher or studio has yet to show their value. And people cannot place value on something if they don’t know what it is and how it helps them.

Which is why your website is so important! It needs to be mobile friendly because most people use their phones and ipads to search for things. But, it also needs to show people that look like them doing Pilates with you. They need to hear less on how many trainings and certifications you’ve done (trust me that is not a differentiator) they need to know that you get them, you understand their pain and you can help them. Your site also needs to allow them to book. Yes, it’s important! If they are ready to try you out you want to remove as many barriers to entry as possible. And, by the way, your time is worth it! You don’t want to be booking people all the time. And, if you have too many offerings people don’t know what to do when are ready to book. Do they book the intro session, package, classes, duets, semi privates, mat classes, express session…? Make it clear what a new client needs to do first.

Look at your recent posts, how many times did you post your upcoming classes and workshops? When you post “Pilates tonight 6pm” that’s selling the process. And few people will go “Yass sign me up” unless they already know like and trust you. New people need to hear how you’re the guide. What will they get by working with you? Sell the results!!

Let’s say your site is clear on how to work with you…how clear is it in your social media? Do you talk a lot about Pilates but not how to work with you? How to set up a session? What happens when they work with you? Again, shouting out your love for teaching and the method is awesome…but it doesn’t tell the person who is loving what you’re throwing down know what to do next.

Why should people act now? What do they get (please no discounts) for acting now? Why should they start working with you tomorrow instead of next month? You need to spell it out for people. I know it sounds obvious to you and me that the sooner they start with you the sooner they get the results but you need to tell them that. You need to paint that picture.

For example, I can tell you to watch this course to learn how to fill your classes and workshops. And you are now aware that the course exists and what it does. But, if I just leave it at that maybe one or three of you will be tired of trying to figure out how to make your classes fill and you’ll buy it. Or I can talk about how you’ve got 15 spots in your classes and currently, you’re averaging 5 people. And every week you go without putting my tips into place you’re not just missing out on helping 10 people. Which of course is important. I mean, its why you got into teaching. But, what if you did take this course today? Well, you would spend about $99 sure. But, if you started implementing the tips then in a week what if you had 8 people in the class? And those two people told two friends so that next week they had 12 people in class. And by the following week, you had a waitlist. And not only does that mean you’re helping 15 people a week you’ve sold out! And, you’ve made the investment back on the course in less than a month. So you can wait a week or so to buy that course. But, you’d be literally leaving money on the table and your people would wait longer to get your help.

Look, I’m not saying filling your schedule or your classes is easy. But, what I am saying is that too often teachers and studio owners use excuses as to why their classes are not filled. When there are actually a few reasons that are totally solvable…if you want to solve your problems…that can change the direction of your business in an instant.

So, which reasons are you going to work on this week?

xx~LL

 

Why You Need an Ideal Client Avatar and How to Define Yours

You’ve heard that you need to talk to your “Ideal Client Avatar” aka your ICA either from me or from other business marketing experts. But, you know that you can teach anybody. I mean, Pilates is for everybody right? And, yes, you probably have been trained well and can teach all types of people. And Pilates meets everyone where they are. But, that doesn’t mean you get to talk to everybody. In fact, you can’t. You literally cannot write a post on any social, a newsletter, blog, or journal and talk to everyone and get attention. Even big brand names like Coke, Pepsi, or think of any big brand talk specifically to one person. Why? Because people need to feel like you see them, you get them, you understand them. They need to know that no matter their pain, problem or goal you can help them specifically. So, does this mean you only get to have one ICA? How do they do it and still appeal to so many people?

A simple answer is yes you can have more than one avatar. But, you still cannot talk to all of them at the same time. So, sure, you can have 3 avatars (I would keep it to 3 tops if you really can’t narrow down) but you still have to have total clarity around each one and know which one you’re talking to when you are promoting who you are, what you do and why you rock.

How do you know who your ideal client is?

This gets more complicated but it doesn’t have to be. I find that many teachers and studio owners struggle with this because they think about all the clients they have that they like. But, if I ask them if they would want 20 of that person they quickly remember that the client they like is late all the time, doesn’t want to pay their rates and is inconsistent.

So, first, you need to not worry about what will happen to the current clients you have. You might be a lucky person and have a client who is your total ICA. But, you might now. And that’s ok. We’re going to dive into what you need to know about your ICA and how to talk to them in this blog.

  1. Think about why you got into teaching in the first place. Was it to solve a problem you had? Was it because of how Pilates made you feel? Many times our ICA (or one of them) is us before we discovered Pilates.
  2. What do you like learning more about? I see a lot of teachers take workshops on anything. But, those who dive into something more specific will find a path that leads to working with more people that light their fire and allow them to flex their muscles a bit more. Look back at some workshops at see which ones lit you up so much you wished you could take hours more on that topic? Who does that information help?
  3. What are some non-negotiables in your business? Do you prefer to teach privates or groups? Do you want to teach more people or fewer people? Are there days and times that you will teach or won’t teach?

There are a ton more questions to answer about your ICA. But before we can get to them I want you to answer the above. Because these answers will really define a lot about your ICA’s. If you don’t want to teach mornings we need to own that and keep that in mind as we define your ICA. And its easy to get in the scarcity mindset as we dive even deeper into who your ICA is and start to bend your own rules.

Now that we know what information lights your fire, why you got into what you do and what you non-negotiables are we can start to dive even deeper into your ICA. And remember, the reason we need to be specific is so that when we market who we are and what we do we are speaking directly to our clients (future and current) so they feel SEEN! Everyone needs to feel seen.

Let’s get specific:

  • where do they live
  • when do they workout
  • where do they work/do they work
  • where do they workout
  • how much money do they make
  • what do they do for a living
  • what do they do in their free time
  • where do they get their information
  • what social media (if any) do they enjoy
  • what books do they read
  • what magazines/blogs do they read
  • what groups are they part of
  • what do they like to eat/drink
  • what does a normal day in their life look like

Now, let’s talk about why they need you:

  • what are their pain points
  • what keeps them up at night
  • what would they do anything to have a solution to their problem
  • what do they wish they had more of

How do you help them (hint don’t just write “with my Pilates sessions.”):

  • what about what you do specifically helps them
  • what are your ideal client’s program/how often do they need to see you
  • what do past and current clients say you do
  • what protocol do you want your ideal client doing with you

What are their objections:

  • what will keep them from saying yes to you
  • who will stop them from saying yes to you
  • why might they not say yes to you

Ok, you ready to take all this information and put it together to talk to your ideal client and make them feel seen?

If you know how your future client wants to feel every day and you know what their objections will be then you can literally say: “Hey ___, I know you’re tired of feeling tired and you can’t fathom taking time out of your day for your self-care. But, I also know that back pain isn’t going to go away on its own. You know that too. And, I know that if I was able to work with you each week not only would your pain lessen but you would have more energy. Plus, one day a week we can do it while you’re at your office so you don’t lose time coming to see me in the studio.”

The woman I was picturing was someone who works 12 hour days, is working hard to “get ahead” and so she is sacrificing herself. But, she wants more. She wants to feel good and have more energy. So I know I can get her to come in person once a week but that won’t help her so I am going to also see her the second time online because then she can see that I believe in what I do so much that I will meet her where she is.

Notice how I didn’t write: “hey ___, you’re tired, you’re busy, you may have back pain or neck pain, or postnatal problems. And yeah, I can do posture and pt too!! I like to see my clients 3x a week but we can do once or twice or whatever you want. What do you think?”

Does the person above have pain or posture problems? I don’t know. And does this teacher sound confident in how they do what they do? Nope, they are willing to see their client whenever the client wants…

Going back to the first question: Can you have more than one avatar? Yes, as I mentioned you can. But, you have to go through all the prompts above for each avatar. And, every post or piece of marketing you do you need to make sure you know which avatar you are talking to. On OPC we have three avatars. But, lately, I have only been talking to two of them. And, I only talk to one at a time.

And, if you do this really well do you know what happens. The person you are speaking to so well, the one that feels so seen comes to you, takes from you, and tells their friends. And, there’s a high chance that some of their friends are not just like them. So, by talking super specific you still end up attracting other clients. Your business grows and its because you’re mostly teaching the clients that light your fire!

I’d love to hear who your ideal client is. You can share it with me in the comments below. And, for more support defining your ideal client and how to market to them check out my avatar course here, becoming known, and the client journey. These courses will help you go from an idea to an in-person/online client!

xx~LL

 

Tips for Getting New Clients and Rebuilding Right Now

Whether your studio has opened or not doesn’t mean you cannot be growing your business. Let me say that again, it does not matter if your physical studio space doors are open. You can still be growing your business right now. Four months into this pandemic I have seen more teachers and studios in all fitness modalities pivot, grow, change their offerings, raise their rates, and more. This can be you! And I know some of you are hanging your hat on your studio doors being able to open whether you have a brick and mortar or home studio. But, waiting until that moment happens will be fairly anti-climatic because what those who have opened can tell you is when you do get to “reopen” you’re looking at maybe 25% of your original client base. And, I know I don’t have to tell you that 25% is not enough. It’s not growth. So, how do you rebuild, get new clients, and more than survive this time?

Before I go into these tips I need you to promise yourself that you will have an open mind and be willing to try at least one of these things. And more than once. You likely couldn’t do the Teaser on the first try but you didn’t let that stop you. So, if you get a ‘no’ in your business or don’t get the results you’re expecting day one or after the first attempt, you need to remember how long it took you to do the Teaser. AND, I bet you know now that had you done more practice sooner and often you could have seen your Teaser improvements faster. This is not the time to wait and see. This is the time to put your foot on the gas, be brave AF, and not take no for an answer. Are you ready?

  1. Who do you know who would like ‘this?’ Notice that I didn’t say ‘do you know anyone who would like my classes?’ I said, “WHO DO YOU KNOW…” Our brains do not like open loops. And they don’t need to answer it right then. And, you need to ask them again and again. And who are the people you are asking? The 25 % or 10% or 40% of your clients who are joining you for zoom or in your studio now. These people LOVE you! They are braving these weird times and showing up for you now. Ask them. Contact the clients who you’ve not seen since March. I know you’ve already contacted them a couple or few times. Do it again. Remember, their life was upended too. They also are trying to navigate these times. Be patient but be consistent. Be personal. Be human. But, if you want to remain open be persistent. Who will you ask today “who do they know” that could use your teaching?
  2. What other businesses share the same clients? These businesses are in the same place you are. I don’t care what you think you see on IG. They are also trying to find creative ways to get clients to buy their dresses, their coffee their pies. Two minds are better than one as we know. So, how can you all team up and create a virtual or socially distanced day, event, summit etc that allows them to have something exciting for their people to look forward to attending and attend? And, maybe there is some bonus for those who get their friends to sign up.
  3. Don’t be so quick to ditch virtual.  I know so many teachers and clients are not loving the virtual teaching options. BUT, remember, your walls are not limited virtually AND people can attend from all over the world. I started taking a class that is in Houston because I saw my friends taking it. Even though their studio has reopened they’ve kept us, virtual takers, online and they now have double the students in a class and that virtual option has no limits.
  4. Your discounts and sales are not what gets you new clients. I know you think you need to offer a sale to get people to try you out. But, you’re not making dresses where the markup is 2-5x and you have the margins to do that. A dress doesn’t even help people past the time they wore the dress. You are helping people feel better in their skin, stronger in their muscles, and be able to pick up a 6-gallon jug of water on their own at Costco because now they can’t have someone help them. I literally just got that info from one of my online students. I mean, she doesn’t care if I have a sale or not she just wants me to keep showing up so she can remain independent! You do that for people. Never discount that gifts that give beyond the Mat, Reformer or studio. People are not searching google for prices of classes in their area. They are searching for the person/studio who is soo enthusiastic, confident and consistently showing up to help them.
  5. People over Product. Looking back on what you post, market, “advertise” notice how often you are talking about the people you help vs the product you offer. What I see often is that teachers and studios are talking about their product or the sale on their product and not the people they help. I know you help people. But, your future people DON’T. So, be obsessed with how you help people and they will see your enthusiasm (#4) and buy from you because they want to feel like those people you’ve already helped.
  6. Pivot. Look, you may be known for your 12 person classes and now people are not feeling super safe in 12 person classes. So, revamp your offerings, create Semi-Privates, and change your prices to reflect that. Yes, you can make the same with 3-4 people as 12 people. Does that mean you have to find new clients…yep probably, but remember those who used to come to your class know how awesome you are. And you need to tell them why for now, fewer people is the best thing for them. Used to teach Privates but now you need to get more clients what the clients that still come to see you can bring their partners, roommates, and family members? They are already living together so coming to work out together is same same. And, they each can pay a little less than a private, you make more in that hour than you did when it was a one-on-one and you don’t need to teach the same amount of hours to make the same or more amount of money.
  7. Shift your perspective!!! If you are seeing and talking about how many studios are closing, if you are focusing on what other studios are selling or how many local businesses are closing you will see more and more of that and your brain will likely think “if they can’t make it how can I?” Or, “everyone is struggling so I’m gonna have to struggle too.” WRONG. You can absolutely thrive during and after this time. It requires you to believe in yourself. You to pour into people how you help them. You to show up every day and show people how you are what they should be investing in.

My friend, I’m not in denial that studios and businesses will close. But, I do believe that more people will have stronger, better businesses because of this time we are in. You may have to get more creative than ever before. But, for those who believe and take action the path will reveal itself, the clients will appear and the growth will happen. I know. I have seen it every day during this time with those in my AGENCY community. What will you do today to take action and grow your business?

 

xx~LL

How to Choose the Right Scheduling Platform For Your Business

One of the top questions I have seen in the last month is “what scheduling platform should I use?” Or, a variation of “I want to switch from my scheduling system which one do you use?” Whether it is the cost that is causing you to consider a new platform or your business has changed and the one you use no longer serves you, or, you’ve realized you lose too much precious time scheduling/rescheduling clients via text and keeping track of packages on our notes, picking the right platform for you is going to take research. Yep, I know, you probably came here for the answer to which platform you should pick. But, I promise, below I will give you tips to choose the best platform for your business. Ready to have a scheduling tool that literally grows you business by giving you time and options? Here we go!

Loving what you’re reading? Download our checklist for how to choose a scheduling software by signing up for our email list.

First, write down EVERYTHING you want your business to do. One thing that will drive you nuts is if you choose a program based on price and what you do this month. But, don’t consider where you want your business to be next year. I know, why pay for something you’re not using yet. But, most programs allow you to add things on too. So consider EVERYTHING! Do you want to have merch, workshops, classes, privates, zoom? What about it talking to your mail server? I want you to dream big here! If you’ve been in business for a while you might already know the answers to this question. But, if you’re at a pivot point or starting out on your own think of this like you’re back in dating life and you’re dreaming up your perfect match. What qualities matter the most to you? What are “must-haves” and “nice to have.”

Second, what don’t you like about the platform, program or system you are using? If you’re using your calendar and your notes on your phone (yes we def gotta fix that) but what about this is a waste of your time? Btw, YES THIS IS A HUGE WASTE OF YOUR TIME! But, what would you like it to do for you? The tool and systems you use should allow you to have more time to do the things that bring you joy or make you money. Literally write down everything that you dislike so you can make sure you don’t swap and do all the work and end up with the same complaints.

Third, now you can ask people “why do you like the scheduling tool you use?” Or, “what platform do you use and what are the pros and cons?” Note, I did not say ask people “what program do you use?” I also made this third for a reason. If you go and ask people what they use and the pros and cons of it before you make your lists your idea of who they are, how well their business is doing, the story you tell yourself about them will sway you to like one program over another. Its just human nature.

So, do the work to list out what you love, need, deal-breakers, and makers. Then get some feedback with the why behind it. And then fourth, start contacting these service providers and get on the phone with them. Yep, old school. Tell them what you want, need and DEF DO NOT WANT. And they’ll try to prove themselves to you. And, because you’ve got your list you can’t be swayed by charm and deals.

Your time is money. Literally every minute. So, anything your platform doesn’t do that you do on a daily basis is costing you money now and in the future. Because it takes up brain space. And wasted brain space means time lost creating future money-making ideas.

And, before you go all in and let your clients in on it have a friend or family member try to sign up for all the things. Not you. Someone who doesn’t know what is supposed to happen when they sign up for a new session. A friend or family member who is similar to your clientele signing up for a package or canceling a session. See where they struggle so that when you go to train your current clients on the switch its a smooth-er transition (no one likes change but that should not stop you). Afterward, if you’re like YASS this is it. Then do the switch. Yes, it will be work. Yes, it will be frustrating. And yes it will take time. But if it solves all your problems then it should actually give you time and energy back!

Please do this sooner than later. Trust me when you are on the other side of this issue you’ll be like “why did I wait so long?!”

What are you looking for in a platform?

xx~LL

PS when you’re ready to talk dream work schedule (yes it exists) check out this course here and my blog here on making sure your schedule has your future goals in your present day.

Tips for Becoming Known Online

When you first started teaching you may not have had the goal of being known online. In fact, it’s only pretty recent that almost ANYONE could have their own digital products and be like the fitness dvd mavens anywhere in the world without being discovered by “as seen on tv.” But, now, due to social media, the growth and demand of online platforms and CV19 putting most of us out of our studios and offices and into our home-work and workout spaces online you might be desiring to explore being known online. How do you do that though? Is it even possible to become known online since everyone is online? Is there room for you? And, should you do it? Well, let’s talk about it!

A few years ago I launched my course “Becoming Known.” It was a three-part series. The first was all about becoming known in your community. The second two had a lot to do with what you needed to do on your website to help support the in real life community work you were doing. All the tips in these courses still apply. And, much of them can be translated to becoming known online. Make sure you watch my course and check out Blogging and Vlogging as well as “The Client Journey.”  And then add in the tips below.

Let’s talk about what else you need to do to become known online.

  1. Who are you wanting to lead in the online world? I know you think you are for anyone but you’ll get lost in the social media channels and the online world if you try to be for everyone. All my online products that were not tailored to a specific audience fell on deaf ears. But, the moment I got specific about WHO the product was for they sold. I know it’s scary but in the beginning, especially you HAVE to get super clear on WHO you want to follow, like, and buy from you.
  2. What do they NEED? People buy what they need help with. They buy what helps them escape “pain.” Pain can be physical and literal or it can be something that makes them feel better about who they are and what they do. People buy what they need or what they feel they need. You need to know this answer so you can create products and offerings that help solve what’s on their mind.
  3. How do you help them? If you can’t articulate this then it’ll be pretty hard to get known. Because how you help your people is literally what you are going to get known for. And, you want to get as CLEAR as you can on this. Super specific. I know, it’s going to be hard. Truthfully you might not have the answer to this right now. When I first started AGENCY I didn’t have the full clarity about how we help people. But as I kept talking about it and building it the clarity came. So don’t be afraid to get started and try things out to get the words out of your head and online.
  4. Patience and Consistency. You are going to have to practice both of these because you won’t likely go “viral” overnight. And, if you did (yay) but sustaining that is tricky. It’s better to start where you are, get the clarity and consistency going so that your people help you become known because they are superfans and not lukewarm followers.
  5. Read Story Brand.
  6. Yes, you need a website.
  7. Pick a social platform and go all in! I’m often asked which one. Do the one you love and be consistent on it. People need to hear about you at least 7-17x before they will buy from you. So, consistency wins always.
  8. Be a whole human. I know you just want to talk about what you LOVE to talk about. But, your people nowadays want to know ALL about you. So be honest with them. Share your favorite foods, your family, and your routine.
  9. Pick your lane. Sure every idea has pretty much been done. But not by you. So, what uniqueness do you bring to the idea? And how can you show up in that space as you? What do you bring to the room? Go all in on that and then as you grow your products and offerings can grow.
  10. Time management. This is key! Most of us don’t have all the time in the world. Even during quarantine to spend on all the things to launch your online products. So, grab a timer. And time block how much you’ll spend on social, content creation, your life, your other job etc. When the timer goes off its time to move on.
  11. Remember your WHY. There are going to be days or weeks when you doubt what you are doing. If anyone likes it, wants it, cares about it. And, the motivation behind you wanting to become known online will be key to keeping you going when the “going gets tough.”
  12. Start where you are. I know you want to be known online but the people who know like and trust you in your community are not in a bubble. They have friends in far and away places. So, take those local superfans and have them help you get to where you want to go.

I can go on and on and I will in my coaching calls and AGENCY group and someday another course. But, until then please remember that everything that brought you to here will be a great foundation for where you want to grow. So, take what people say they LOVE about you, take your purpose for being on this planet and show people how its the key to what they are looking for. Be bold. Be brave. Show up! Consistently. And, try to have fun! It’s a journey my friends.

xx~LL

PS we are kicking off our AGENCY MINI program on July 29th AEST and in this 7-day program we can help you get your online knowness questions answered. Snag your spot here.

Why You Shouldn’t Discount Your Services

Depending on where you live in the world the date your competitors started teaching for free may differ from me. But, for now, we’ll agree that sometime in March the fitness industry and especially many Pilates teachers started teaching live workouts on every social media platform they could and doing it for free. In fact, the morning after my studio was closed indefinitely I felt like every teacher in the So cal community who used to charge $20+/class and had a waitlist started teaching for free. EVERYWHERE. And, not only did this leave them exhausted it also left them more worried than those I know that didn’t do this. In fact, discounting your services or offering them for free not only will hurt your bottom line it will leave you fill drained and on your way to burn out. Why? Let’s review why discounting hurts your business and some things to do instead.

First, discounting your services not only leaves you taking home less than what you need. And, lets get real, were you charging your worth before? Were you? Probably not. So, now not only are you making far less than you were before which already wasn’t enough to have a runway to get through this unprecedented time. But, you’re also telling people that what you were charging before was likely too much. And, when we are on the other side of this how will you go back to your pre-rona prices?

Second, Your business bills didn’t get discounted. So, now you have to teach even more just to make the same amount. And, yes, while people now have more time than before to workout they are still not picking up the phone and trying out a random teacher. They are taking the classes they did before even if it’s been a year or two. Or, they are asking their friends. So, you need to be nurturing your current clients and asking them to help you get their friends to class. But, if you discount your services to get these new clients in its not rewarding the loyalty of the clients who love you and want to support you. Also, you’re left with the issue of raising your prices on these new clients when “life goes back to normal.” Something very few teachers enjoys doing.

Third, most people are not researching “discounted Pilates near me.” Or, “free Pilates.” They literally are asking their friends and then looking you up online. Even more of a reason to have a stellar website for when they stalk you. So, discounting your services doesn’t bring you a slew of new clients just because you put a slash through the price.

Fourth, and maybe one of the more important reasons, when you discount or offer for free you definitely make it harder for every other teacher in your community, and the world to charge their worth. When you discount your work you devalue it. Devaluing the amazingness of Pilates doesn’t mean you’ll have more. It means everyone will have less. Why would anyone want to do a workout that lacks confidence in itself to charge its worth?

So, what can you do instead of discounting your work?

Take this time to get your business organized. Go over all your website copy, your social media bios etc. Are you talking to your ideal client? Are you telling them how you help them? Why they should work with you?

Evaluate how people can work with you. Maybe you used to sell 10, 20 or 30 packs of sessions. Maybe you keep your prices the same but you change the size during Covid 19 times only. For example, if you normally charge $1000 for a 10 pack of privates you charge $300 for 3 or $500 for 5. They are still paying the same price but less at the front end. Be clear that this is for this particular period of time. I stopped selling my ten packs for now because the reality is myself or my clients could get sick. I wanted to have less sessions on my books to have to worry about owing people. So, my clients pay one at a time for classes (they pre-pay) and they pay either a single session price that is more than a 5 pack session price. But, the 5 pack is at the cost of my 10 pack.

If you were doing only privates maybe you teach duets or semi’s and everyone can pay a bit less for the session but you make more for the hour. This is a great way to start to work less and make more! Everyone wins there. (All examples are considering virtual sessions but keep these in mind for when you are teaching IRL).

It’s a CV19 world! You can change your offerings, schedule and how you teach clients to however WORKS FOR YOU! But, that doesn’t mean you’re worth less just because you are teaching less or not teaching in your studio.

Focus on the VALUE. Take the time to go through all the testimonials. What do clients say about why they take Pilates or fitness with you? People don’t care about Pilates or Barre or HIIT. They care about how you help them. The value you bring to their life which they pay you for with money. You teaching them =energy. They repay that energy with money aka energy. But, you have to tell them WHY YOU! What do you offer them (that’s not a discount).

LOVE YOUR SELF! If you take this time to do some deep self-work, why you do matter? Why you are worth charing more etc.? You will see massive growth in your business when we are on the other side of this. Maybe you need to see a therapist right now or read some books that will help you see how amazing you are and help work through whatever is causing you to feel like you need to discount yourself or teach for free to be relevant. We have been given a gift to get to know ourselves more than ever. That famous quote “Wherever You Go There You Are” has never been more true. Do not try to run from this time. Instead, dive in deep. What do you want out of life? How can you use this time to create the space to make that happen?

My fitness pro, I freaking love you. Prior to CV19 I saw what discounting services did to many peoples businesses. It wasn’t pretty and it doesn’t work. If you base your business of a price and that’s your focus for getting clients it will be a race to the bottom. Someone out there will always be able to go cheaper than you. Focus your efforts on who you want to serve, why your rock so much and charge your worth. You’ll be able to thrive on the other side of this.

xx~LL

PS if you need to talk more about this please contact me for a coaching call or join AGENCY and get the support of an entire community!

Tips for Using Social Media to Market Your Business

Social Media has made it clear it’s here to stay! It’s also done a very good job keeping our potential and existing client’s attention. And, its omnipresence in our lives can make you feel like you need to have thousands of followers (to get the swipe up feature) or the blue checkmark. Or, if you just find the perfect caption or hashtag then your classes will be full! Maybe you’ve considered boosting a post because it could reach 31,000 people and that would be epic…it’s only $12.00….stop! If you’re a small studio, home studio or solo instructor you likely will never need or benefit from a boosted post. And, for all Pilates teachers, social media can be super helpful. But, is it the means to the vision you desire? Probably not. So, here are some tips for using social media for your business without wasting your time.

  1. You need to have a place to send people back to. aka a website. If you don’t have this yet then all the followers and likes in the world will not be able to actually give you money, know how to work with you. And, if the platform you’re using goes down one day you SLO.
  2. Social media is about being social. Posting and ghosting is sooo 2015. But, scrolling, “like pods” and 30 hashtags a post does not give you the ego boost…I mean..post algorithm boost you’re looking for anymore. Engagement is what matters. So, when you post create content that people want to engage with. Then go be engaging in other’s posts. Read- People who you want to see why you rock. Which is hard if you don’t know who your future client is on IG or FB then finding them and commenting on their posts can be tricky. But, that would be the more strategic way to get people to find you and see why you rock.
  3. Search engines don’t read your posts so be sure to put all your expertise on your website (which the search engines do read) and then share that awesomeness on your social where people might click through from your website.
  4. Go find your peeps and engage with them. Yep, I said that in #2. It’s that important.
  5. FB ads are super great if you can afford to “pay to play.” But, since most of us really only need 20 good consistent clients and studios about 100 give or take. The amount of money you’ll spend A/B testing which ads of awareness work and then getting those to come in to actually use your space it’s likely at best a wash if not a loss leader. I’m not saying it doesn’t work for some. But, if you don’t have pixels to do retargeting campaigns (which you can’t do for boosted posts) then that money is mostly going down the drain.
  6. Think about how you use social media as a human. What do you click on? How often do you need to see an ad of something before you click? Do you buy workouts through ads? If so what did the ad say, promise? Look like? What posts get you to like, comment or even follow?
  7. Are you hanging out where your client is? Many of you are all over IG but your client might be loving living in FB and in its groups. You don’t need to use social media for your business but if you’re gonna you want to use it where your people are.
  8. What do you help people with? Yep, people don’t care what time your class is as much as they care how you help them. It sounds rude but it’s true.
  9. Set a time limit on yourself. Social media posts creations, scrolling aka consumption is a total time suck. And, the ROI is not as good as referrals from the clients you have, organic searches online (must have good SEO which means you must have a website) and in-person interaction. Yes, you can get a client to meet you while you’re walking down the street.
  10. Know your goal! I have tons of clients I coach who do not use social media at all for their business or even their life. I have other friends who dominate their goals because of it. If you’re unsure if you should be using social media share your goals below or contact me here and let’s talk about it.

I’m a fan of social media! Yep, I so am. But, I rarely post on my personal FB profile. I mostly use it for connecting with you, and other Pilates lovers and teachers around the world. I have met some of the best friends in my life because of it. And, yes, workshop and online clients too! But, Social Media can also cause insecurities, loss of time towards doing what you love for the clients you love. And, I also think makes people think they need to have all these followers that truly don’t mean anything for most of us.

When you post on social if you’re lucky 1% of your followers see your posts. And, if those random less than 1% comment enough soon enough then the algorithms deem it “viral” and then they send it to about 6%. Yep, that’s right. So, think about it. How many people is that? I bet you could email, call, text, personally dm or go meet outside as many people in less than a day and actually get responses back from those in your community who could actually take a class or session from you.

My ask of you is to focus first on your website. How does it tell those you are trying to serve that you’re the best for them. And then, how can you use social media to drive traffic to your site and ideal into your schedule?

xx~LL

PS: I go over social media tips and the newest things you need to know daily in my online coaching group AGENCY as well as in coaching calls. If you want more support in this area then check out the only community that supports teachers on their business from apprenticeship to 30+years of teaching.

Are You Doing This to Fill Your Classes?

Offering classes allows you to have an offering that more people can afford, to help more people at one time, create community and increase your hourly rate. But, filling those classes can feel like you’re throwing spaghetti at a wall and hoping it sticks. And, worse, when a class isn’t full it can not only hit your wallet but can feel deflating, personal and exhausting. So, how do you fill your classes? Especially today when it seems like everyone is giving classes away for free!

  1. Know who you want to come to class. Ok, so you might not know their real name but you need to have an idea of who they are. What they do and what they are searching for. Then you need to reach out to the them where they are already hanging out.
  2. Know the communities your future attendee is hanging out. Yep, where do they work, grab coffee, shop, workout? Who is their best friend? How can you collaborate, partner up or get their bestie to invite them to your class?
  3. Get creative! You do not need to post about your class times on your social as much as you think. Instead, post about what people are saying, what they are experiencing, and what they will get by coming to your class. Let them look up what your schedule is. You’ve got .5 seconds to get them to stop scrolling IF they are even already following you. So, use that real estate to show off why you rock and who are for.
  4. Go where they are.  This doesn’t have to be in person although that is faster. You can use the beauty of social media geotagging, forums, and groups to find your people and then get to know them. Yep, notice how I didn’t say invite them to your class just yet. Instead, introduce yourself, ask them about themselves. What do they like to do? Think of it like dating!
  5. Be consistent! You’re gonna want to give up the first few times your classes are lackluster in attendance. But, it now takes 7-17 touchpoints for people to make that decision. Yep, FB says average is 12 ads of the same offering before people click. And the other research out there is 7-17…that means you can talk about it once and then be disappointed that people didn’t flock in droves. Get in front of your ideal client as much as you can and be consistent in sharing why you rock and what they get by taking your classes.

For more strategy on getting the word out there let’s do a coaching call. Depending on if you’re a studio owner trying to fill everyone’s classes or an instructor trying to fill your own there are some tactical strategies that will be unique to your goals.

Until then, know who you are talking to, get in front of them often, and then remind them a few more times.

And, do yourself a favor and don’t race to the bottom on the discounts to get people into class. People are not googling “cheapest Pilates class near me.” Own your worth and people will value your classes even more!

Contact me here to strategize filling your classes.

Xx~LL

Are You Making One of These Mistakes? It is Costing You Money

In a day when it’s easy to compare your “work in progress” to someone else’s curated posts, it’s easy to think that you should be doing what the other teachers and studios are doing. But, if you are making one of these choices below you are most likely giving money away.

  1. Using other studios rates to set yours: Do you know if they are being profitable? When was the last time they raised their rates? There is an equation for creating your average hourly rate and it’s much more strategic and puts you more in control of your business and how much you will make.
  2. Offering too many options: It’s easy to think that you need to have classes because everyone has classes or that you need to have memberships because a lot of people have memberships. But, the truth is you need to have options that make you excited to talk about them and only a couple pricing options to make it easier for clients to make a decision. Donald Miller, an expert marketer says “you confuse you lose.”
  3. Pricing out services or workshops then seeing how much money you make. Start out with what you want to make and then figure out how many people you need to make that amount. Does it sound do-able? If not then what would? Much easier to know that all you need is 15 people to make your goal rather than blindly selling and hoping you make money.
  4. Not saying “No” enough. Scarcity is ok! It’s good to be in demand. And, it’s even healthier to put yourself and when you work the best first.
  5. Putting your marketing efforts off in exchange for other admin. Find time in each workday to “propel your business forward.” The admin will always be there.
  6. Creating one or two posts about your classes or workshops and thinking that is marketing. Social media is an extension of your business but it’s not going to replace the in-person and referral efforts you can make in your community.

If you are doing any of these and want to find a way to change that contact me here. Or, join my online community where asking questions, getting advice and support is happening 24/7. Tired of making guesses to build your business? You’ll love this space.

xx~LL

Our Best Pilates Business Blogs

Whether you’re looking into how to set up a social media plan for your Pilates business, get new clients, raise your rates or find the right Pilates school for yourself here is a round-up of our most-read Pilates business blogs. We’ve got over 300 blogs to read now but here are the best of the best voted on by our readers.

 

#1 How to Keep Clients Coming Back: Great read for client retention. And you want to know about this before you lose a client because it’s easier to keep them then to get a new one.

#2 My Top 3 Mistakes and What They Taught Me: Learn from the mistakes that taught me the most and why I never make them again.

#3 Top 10 Steps for Owning a Studio: Even if you are just getting started having this information in your mind is helpful.

#4 How to Become an Instructor: Send this one to a friend if you already are one!

#5 Should You Own or Rent: a question you should ask yourself if you’re really busy or if you live in a state that is changing their laws you may wonder should I own or be employed?

#6 How Often Do You Think About the Pebbles in Your Business?: Read this if you need more time or have goals you want to hit. It’s all about time management.

#7 Do You Need Social Media?: Some tips for those of you using social media.

Do you enjoy these round ups? If so, comment below with topics you wished all the blogs were “rounded up” for.

xx~LL

PS what’s blog above did you click on first?

Tips For Going Live on Social

Connecting to your audience is key in marketing online these days. And, with millions more people following Instagram stories, and Facebook stories depending on your audience and goals it could be necessary for you. Going Live on Facebook, Instagram and other platforms is not new. But, lately, I have been receiving lots of questions about this topic. So, below find my go-to tips that will not only help you go Live but feel comfortable doing it.

Choose the Platform: There are many platforms you can use for going Live. It’s important that you pick the one (or ones) that your ideal client or audience is on. Use your analytics to show you who your followers are, ie. gender, age, location etc. The one that has more of your ideal client on it is the one I would do these lives on. If you love Tik Tok but your clients are above the age of 50 going you’d be shouting from the rooftops in a deserted city.

Announce it: I don’t often have time to pre-announce my lives but when I do I always have more viewers. So, even if you do it an hour or so before on your socials it would help you feel like you are actually talking to people.

Have a Topic in Mind: What do you want to go Live about? What do you want those watching to do after they go live? Nothing feels more awkward than going live, having just a couple live viewers and not feeling ready. Even if you just want to answer peoples questions have some questions in your mind you can answer so that you’re not just hanging out there.

Ask people to comment: Tell people what to do so that they stay engaged.
Giveaway the good stuff at the beginning: Like a blog, people want to know if it’s in it for them. So, tell them the “answer” at the beginning and then go into the what and how after.

Collaborate: Go live with another teacher or client! On many platforms, you can go live with other people from different locations. I love to call into people’s IG’s and answer questions from their audience.
Look at the dot: Yeah, the dot on your phone is the eyes of your viewer.

Smile more than you think!

Capture it correctly: If going Live on IG it’s a vertical video. If you go live on FB you can do both horizontal or vertical. But, if you plan on posting your live on Youtube you’ll want to film it horizontally.
Have fun! The first time you do it will be weird. Delete it if you don’t love it. And, then try again the next day. The more you do it the easier it gets. Think about teaching for the first time.

Do you need to go live? Nope, not at all. Again, it depends on your goals for your business and your audience. But, it is a fun way to engage with your audience and hopefully, your audience is a lot of people in your community.

Where do you like to go live? I’d love to hear your favorite platforms and what you like to talk about below.

If you want more support on choosing the right platform and what to talk about then contact me here. Let’s set up a game plan for you!

xx~LL