Why You Should Collaborate and How to Start

Collaboration is key. You’ve heard that. And yet, you think its easier if you just do it on your own. And maybe you could do it on your own for a little bit but now you’re aware that you can only go so far on your own. I mean, picture a canoe and then picture a cruise ship. Those cruise ships can go around a continent! Would be pretty tough to do that on a one-man boat. In your business you can do a lot on your own, you can grow a lot on your own but eventually, you will hit a plateau. And especially during times like these we really are stronger together. So, what is a collaboration? Why should you collaborate? Who should Collaborate with and What/how does it work? Let’s dive in.

First, collaboration is when one or more people in this case businesses get together and team up on a goal. This could be a few teachers coming together like I do with my TCME partners Tasha Edwards, Mychele Sims and Erika Quest. We come together to teach an event around a topic that is important to us. You can also collaborate with people that have nothing to do with what you teach/do (more on that below).

Collaborating is key for growing your audience in a way that actually benefits you. We’ll talk about who you should choose to collaborate with in a minute. But, why you should collaborate is will determine who you choose to collaborate with. Collaborating allows you to be put in front of other people’s audiences and they get put in front of yours. Basically, you need people to know who you are and what you do. And collaborating allows you to show up as yourself and create awareness around that in front of an audience that trusts the person you are collaborating with.

Choosing who to collaborate with is key for a “successful” collaboration. You want to first think about who you are trying to reach. This would be your client avatar. And if you haven’t thought about who you are trying to reach then watch my course on client avatars. You don’t want to just collaborate with anyone. If you’re trying to reach women in their 30’s-40’s in your area and you collaborate with a PT who works with post-surgical athletes or the tux shop across the street. So get super clear on your ideal client and then look at who is also reaching that person. If you don’t know the business owner yet it might take some “dating” before you collaborate. This is a good thing. It allows you to learn more about them, how you can work together, and get clear on who is doing what and how you can help them and they can help you.

Once you have an idea of who you want to collaborate with and know what you are wanting to get out of it aka more followers on social, more people on your list, more people aware of your business etc then its time to decide on how you will collaborate. Here are some ways you can collaborate:

  • Instagram loops
  • Events- virtual or in person
  • Gift Certificates they can give away and vice versa

In an IG loop you and the other businesses would team up to do a giveaway. Everyone who wants to enter the giveaway needs to follow every business, like the picture and comment. Usually asking them to tag a friend (don’t give them too many things to do). Then you pick the number of winners and hopefully you and all the collaborators got some of each others followers and some new ones. SIDE NOTE: while this might get you more followers remember followers do not translate to $$$. But, it is a great way to see if you like working with someone with very little investment.

Events require a bit more commitment but people LOVE a shared experience and better than a loop because they get to experience YOU. So, they skip several steps of awareness and get more connected with you and what you offer. I’ve seen this done in many ways. A studio offers a class, then a nutritionist gives a talk and massage therapist teaches on something, etc etc. People buy a ticket for a nominal price (gets them to commit to showing up). Each business would invite their clients/list and everyone wins. And because each person in the collab is trying to reach the same people your marketing for it goes farther.

Years ago when I moved studios the studio owners offered the shop next door 50% off a first time session to anyone that spent x amount of money in the shop. The shop was able to email all their clients and have a reason to entice them to come in and buy something. And the studio got their name in front of all the people on the list and then those who got the gift certificate heard about the studio another time and were more likely to try it because they had that gift certificate/coupon. I love these because you can get some of these offers from other businesses trying to reach your clients and give those away for referral rewards instead of discounting your services.

We’ve got one more how. How do you ask someone to collaborate with you? Well, first you need to know what you bring to the table. What can you offer these other businesses? If you’re wanting to do a loop and you have 450 followers and they have 45k followers it might be mutually beneficial to them to partner with you. But if you’ve got a coffee shop looking for reasons to reach their clients who can’t sit indoors right now and you have space to do a class outside they would LOVE to bring their coffee to your people and invite their people to the class for a community event. So, when you ask people tell them why you love them/what they do etc, tell them what you want to work on and what you are offering. Then ask if they would like to get on a call and talk about it. Keep the ask simple. They should be able to read it on their phone screen. And, be specific why you like them. People can smell a copy and paste collab ask. Take your time to personalize 3-5 sentences.

Homework: write down who you are trying to reach? What you are wanting to bring more awareness to? Then make a list of businesses who are working with your ideal client and would like those same awarenesses. Then go for it! You’ll get plenty of no’s. I have been told no from many collabs and I have told many people no. Its not personal. It could be the timing, the offer etc. Its not you.

So, who are you going to collaborate with next?

xx~LL

10 Reasons They Are Not Coming to Your Class

Most of the time I hear that there are too many classes, too many teachers, too many studios and that’s why a teacher or studio is having trouble filling their classes. But, to be completely honest that is a lie. Because as often as I hear there are too many there is another teacher or studio complaining that they are the only ones and so no one knows who or what Pilates is. So, if saturation isn’t the issue (trust me its not!!) then what is? Well, below are some of the top reasons I have found most people are not saying “yes” to you. They are saying “yes” to someone or something. Which one of the reasons below might be your issue?

  1. They don’t know what Pilates is.
  2. They don’t know how it solves their problems.
  3. They don’t see the value in Pilates (because they don’t know how it solves their problems).
  4. They don’t see themselves on your websites/social.
  5. You’re selling the process.
  6. Your site doesn’t allow them to book.
  7. You have too many options and so they need to think about it.
  8. Your website isn’t mobile-friendly.
  9. You don’t tell them how to work with you.
  10. There’s no sense of urgency to act now.

Got an idea of which problem you need to solve?

If people don’t know what Pilates is it doesn’t matter how great of a teacher or beautiful your studio is they will walk by and keep on walking by. But, the common fix for this is to talk about Pilates. The mistake here is that you are marketing Pilates. Which is helpful for EVERYONE. Focus on what Pilates is when people work with you and specifically how Pilates with you helps them!

Most people think Pilates is an Ab workout where others think its a PT based workout. But maybe with you its all about posture or horses. Well, if you don’t work on telling people how you solve their problems whenever you say Pilates they are going to hear what they know (if anything) about it. You gotta be selfish a bit in how you talk about Pilates. What is Pilates with YOU and how does it HELP THEM?

When people say that potential clients think they are too expensive I know its not the price. Its the fact that the teacher or studio has yet to show their value. And people cannot place value on something if they don’t know what it is and how it helps them.

Which is why your website is so important! It needs to be mobile friendly because most people use their phones and ipads to search for things. But, it also needs to show people that look like them doing Pilates with you. They need to hear less on how many trainings and certifications you’ve done (trust me that is not a differentiator) they need to know that you get them, you understand their pain and you can help them. Your site also needs to allow them to book. Yes, it’s important! If they are ready to try you out you want to remove as many barriers to entry as possible. And, by the way, your time is worth it! You don’t want to be booking people all the time. And, if you have too many offerings people don’t know what to do when are ready to book. Do they book the intro session, package, classes, duets, semi privates, mat classes, express session…? Make it clear what a new client needs to do first.

Look at your recent posts, how many times did you post your upcoming classes and workshops? When you post “Pilates tonight 6pm” that’s selling the process. And few people will go “Yass sign me up” unless they already know like and trust you. New people need to hear how you’re the guide. What will they get by working with you? Sell the results!!

Let’s say your site is clear on how to work with you…how clear is it in your social media? Do you talk a lot about Pilates but not how to work with you? How to set up a session? What happens when they work with you? Again, shouting out your love for teaching and the method is awesome…but it doesn’t tell the person who is loving what you’re throwing down know what to do next.

Why should people act now? What do they get (please no discounts) for acting now? Why should they start working with you tomorrow instead of next month? You need to spell it out for people. I know it sounds obvious to you and me that the sooner they start with you the sooner they get the results but you need to tell them that. You need to paint that picture.

For example, I can tell you to watch this course to learn how to fill your classes and workshops. And you are now aware that the course exists and what it does. But, if I just leave it at that maybe one or three of you will be tired of trying to figure out how to make your classes fill and you’ll buy it. Or I can talk about how you’ve got 15 spots in your classes and currently, you’re averaging 5 people. And every week you go without putting my tips into place you’re not just missing out on helping 10 people. Which of course is important. I mean, its why you got into teaching. But, what if you did take this course today? Well, you would spend about $99 sure. But, if you started implementing the tips then in a week what if you had 8 people in the class? And those two people told two friends so that next week they had 12 people in class. And by the following week, you had a waitlist. And not only does that mean you’re helping 15 people a week you’ve sold out! And, you’ve made the investment back on the course in less than a month. So you can wait a week or so to buy that course. But, you’d be literally leaving money on the table and your people would wait longer to get your help.

Look, I’m not saying filling your schedule or your classes is easy. But, what I am saying is that too often teachers and studio owners use excuses as to why their classes are not filled. When there are actually a few reasons that are totally solvable…if you want to solve your problems…that can change the direction of your business in an instant.

So, which reasons are you going to work on this week?

xx~LL

 

Why You Need an Ideal Client Avatar and How to Define Yours

You’ve heard that you need to talk to your “Ideal Client Avatar” aka your ICA either from me or from other business marketing experts. But, you know that you can teach anybody. I mean, Pilates is for everybody right? And, yes, you probably have been trained well and can teach all types of people. And Pilates meets everyone where they are. But, that doesn’t mean you get to talk to everybody. In fact, you can’t. You literally cannot write a post on any social, a newsletter, blog, or journal and talk to everyone and get attention. Even big brand names like Coke, Pepsi, or think of any big brand talk specifically to one person. Why? Because people need to feel like you see them, you get them, you understand them. They need to know that no matter their pain, problem or goal you can help them specifically. So, does this mean you only get to have one ICA? How do they do it and still appeal to so many people?

A simple answer is yes you can have more than one avatar. But, you still cannot talk to all of them at the same time. So, sure, you can have 3 avatars (I would keep it to 3 tops if you really can’t narrow down) but you still have to have total clarity around each one and know which one you’re talking to when you are promoting who you are, what you do and why you rock.

How do you know who your ideal client is?

This gets more complicated but it doesn’t have to be. I find that many teachers and studio owners struggle with this because they think about all the clients they have that they like. But, if I ask them if they would want 20 of that person they quickly remember that the client they like is late all the time, doesn’t want to pay their rates and is inconsistent.

So, first, you need to not worry about what will happen to the current clients you have. You might be a lucky person and have a client who is your total ICA. But, you might now. And that’s ok. We’re going to dive into what you need to know about your ICA and how to talk to them in this blog.

  1. Think about why you got into teaching in the first place. Was it to solve a problem you had? Was it because of how Pilates made you feel? Many times our ICA (or one of them) is us before we discovered Pilates.
  2. What do you like learning more about? I see a lot of teachers take workshops on anything. But, those who dive into something more specific will find a path that leads to working with more people that light their fire and allow them to flex their muscles a bit more. Look back at some workshops at see which ones lit you up so much you wished you could take hours more on that topic? Who does that information help?
  3. What are some non-negotiables in your business? Do you prefer to teach privates or groups? Do you want to teach more people or fewer people? Are there days and times that you will teach or won’t teach?

There are a ton more questions to answer about your ICA. But before we can get to them I want you to answer the above. Because these answers will really define a lot about your ICA’s. If you don’t want to teach mornings we need to own that and keep that in mind as we define your ICA. And its easy to get in the scarcity mindset as we dive even deeper into who your ICA is and start to bend your own rules.

Now that we know what information lights your fire, why you got into what you do and what you non-negotiables are we can start to dive even deeper into your ICA. And remember, the reason we need to be specific is so that when we market who we are and what we do we are speaking directly to our clients (future and current) so they feel SEEN! Everyone needs to feel seen.

Let’s get specific:

  • where do they live
  • when do they workout
  • where do they work/do they work
  • where do they workout
  • how much money do they make
  • what do they do for a living
  • what do they do in their free time
  • where do they get their information
  • what social media (if any) do they enjoy
  • what books do they read
  • what magazines/blogs do they read
  • what groups are they part of
  • what do they like to eat/drink
  • what does a normal day in their life look like

Now, let’s talk about why they need you:

  • what are their pain points
  • what keeps them up at night
  • what would they do anything to have a solution to their problem
  • what do they wish they had more of

How do you help them (hint don’t just write “with my Pilates sessions.”):

  • what about what you do specifically helps them
  • what are your ideal client’s program/how often do they need to see you
  • what do past and current clients say you do
  • what protocol do you want your ideal client doing with you

What are their objections:

  • what will keep them from saying yes to you
  • who will stop them from saying yes to you
  • why might they not say yes to you

Ok, you ready to take all this information and put it together to talk to your ideal client and make them feel seen?

If you know how your future client wants to feel every day and you know what their objections will be then you can literally say: “Hey ___, I know you’re tired of feeling tired and you can’t fathom taking time out of your day for your self-care. But, I also know that back pain isn’t going to go away on its own. You know that too. And, I know that if I was able to work with you each week not only would your pain lessen but you would have more energy. Plus, one day a week we can do it while you’re at your office so you don’t lose time coming to see me in the studio.”

The woman I was picturing was someone who works 12 hour days, is working hard to “get ahead” and so she is sacrificing herself. But, she wants more. She wants to feel good and have more energy. So I know I can get her to come in person once a week but that won’t help her so I am going to also see her the second time online because then she can see that I believe in what I do so much that I will meet her where she is.

Notice how I didn’t write: “hey ___, you’re tired, you’re busy, you may have back pain or neck pain, or postnatal problems. And yeah, I can do posture and pt too!! I like to see my clients 3x a week but we can do once or twice or whatever you want. What do you think?”

Does the person above have pain or posture problems? I don’t know. And does this teacher sound confident in how they do what they do? Nope, they are willing to see their client whenever the client wants…

Going back to the first question: Can you have more than one avatar? Yes, as I mentioned you can. But, you have to go through all the prompts above for each avatar. And, every post or piece of marketing you do you need to make sure you know which avatar you are talking to. On OPC we have three avatars. But, lately, I have only been talking to two of them. And, I only talk to one at a time.

And, if you do this really well do you know what happens. The person you are speaking to so well, the one that feels so seen comes to you, takes from you, and tells their friends. And, there’s a high chance that some of their friends are not just like them. So, by talking super specific you still end up attracting other clients. Your business grows and its because you’re mostly teaching the clients that light your fire!

I’d love to hear who your ideal client is. You can share it with me in the comments below. And, for more support defining your ideal client and how to market to them check out my avatar course here, becoming known, and the client journey. These courses will help you go from an idea to an in-person/online client!

xx~LL

 

When Should You Hire Help and How Much Should You Pay Them?

Believe it or not the answer to when you should hire someone is sooner than you think and before you are ready. Whether you are working for yourself or you’re running a studio the truth is no matter how awesome you are you cannot do it all. At the beginning of your business, you have to “bootstrap it.” In fact, even if you have the money to hire all the people there is a lot to be said for focusing on doing only what you need and doing most of the work yourself. In the book “Power of Broke” Daymond John explains how so many businesses did better by not having the funds to do everything at one time. But, at some point, your badass skills will fall short of being able to do all the things well. Or, lack of time to do all the things will get in the way of your growth. So, how do you know when to hire? And, then how much do you pay them?

First, let’s talk about how to know when you need to hire. Believe it or not its less about when you have “enough money” to hire someone and more about when you lack of hiring someone is actually costing you money and growth.  Most people make the mistake of hiring people for the job they needed months ago and not for where they are going to grow. For example, you know you need to have your website updated, you have been writing blogs but they are inconsistent because once you get in a groove then you realize your social media marketing isn’t where it should be. And before you know it you’re overwhelmed and not doing any one thing well. You’re tired, frustrated, and wondering why do any of it. You end up not growing your business as fast as you want or could. And, you put off the dreams and goals you have because you “don’t have time.”

I get asked all the time how I “do it all.” And I am really honest; I have a team. And I didn’t start out with a team nor could I afford my entire team at the beginning. I barely could afford my first hire. But, I also knew that the more she did for me the more I could teach aka make money. Hiring my first assistant was scary and also the light I needed under my arse. And yours will be too. Because, when you have people you’ve got to pay you start to see opportunities to make more money in more ways. You also stop feeling like you charge to much or worry about charging for a late cancel. You have a team to pay for.

How did I know when to hire? Great question. There were things I wasn’t doing not just because I didn’t have time but because I dreaded doing them. They literally made me annoyed. Frustrated. And awful person to be around. They actually took longer than they should because they were not my strengths. Which was costing me money because I could have been doing other things in that amount of time I was wasting. So, I decided I needed an assistant. Someone to do the things that were taking too much time.

Step one: Write down ALL the things you currently do, need to do, and want to do in your business.

Yes, that will take time and you should take the time to write these things down. Just brain dump it all. EVERYTHING. Even the changing of the toilet paper. Once you have this brain dumped list then I want you to take anything that doesn’t require YOU and put them in either a “F yes” column or a “no” column.

For example, to put a video of mine up on Youtube it has to be filmed, edited, the copy has to be written, and then it is uploaded to Youtube. Of these tasks I love filming and writing! But, do not love editing and uploading. And truthfully the only one of these tasks that requires me to do anything is filming. The writing could even be outsourced.

Here’s another one, teaching a client. To do this they need to be scheduled, they need to pay or their package needs accounting for, then they need to be taught, maybe a reminder has to be sent. Of these tasks the only one that is an F yes for me is teaching. I can do all the other things. And you may even be thinking “But LL most of those things don’t take that long.” True, they might only take one or two steps. But, I don’t want to do those things. They don’t light me up and therefore those steps not only waste my time, they cost me money. I could be doing something else with that time.

Step two: Whatever is on the “No” list that doesn’t bring you money you have to hire for.

Anything that doesn’t bring you money that isn’t a F yes column is literally a drain on your headspace and your business growth. Trust me. I know you think, “But if it doesn’t bring me money, paying someone to do that is really costing me money.” Yes, it does cost you money to hire for these tasks, but I promise you if you use the formula below you will see how – in the same amount of time – someone can do the work that doesn’t bring you money and doesn’t light you up literally allows you to make more money.

Step three: Know how much your hourly rate is.

When you first go out to hire people for your business some people might ask you “what is your budget?” This question may have you worried. Or even thinking that they’ll cost you too much. But, if you know your “hourly rate” then you’ll know how much you can spend on a new team member. Side note most people will just say how much they charge per hour. But for websites and some projects, they may want to know what your ballpark is and we can talk more about this together if you need. But another way is to have a detailed list of what you want need and then get quotes on the same project from several people. Let them pitch themselves to you. But for someone working for you hourly like an assistant etc you’ll want to have an idea of how much you’re willing to pay for the job. As I mentioned my first hire was an assistant. And I decided that I could pay about $5 more than min wage so I could get a person who would be dedicated during those hours. But, I also could only afford that person to work 5 hours a week for me. How did I come up with that?

I knew my hourly rate!

Here’s how you figure out yours:

What is the amount of money you want to gross in your business in a year?

Divide that amount by the number of weeks you will work in a year.

Divide that number by the number of days you will work in a week.

Then take that number and divide it by the number of hours you will work in a day.

The answer is how much you must be charging at minimum for your time. And, that means anyone you hire that is less than that is saving you money.

So, I knew that I was able to take on one more hour of teaching a week and that gave me 5 hours for my assistant each week. I literally created 4 hours of time for myself each week by hiring her.

And, then when the results of her working for me began to take effect we were able to bring on another assistant to do other tasks on my “no” list. And that meant I taught one more hour a week, got another 5 hours out of another person. And thus had 8 hours extra. What would you do with an extra 8 hours?

Step 4: Create a job description from the “no” list.

In this podcast episode with Kareen Walsh she goes over how to know who to hire. And not just who but literally write the job description that saves you from hiring the wrong people. Too often people finally decide to hire but they don’t have a clear job description. So they hire the wrong people. Which will literally waste your time. AKA money. And then you’ll say “LL I tried to hire and it just didn’t work.” And you’d be right. But, you went about it the wrong way. When you look at the list of the things you love you create your own job description according to Walsh. And the stuff you don’t want to do creates the job descriptions of who you are hiring.

Step 5: Set them Up for Success

Training people to do the work better than you would is not easy but it is possible. There are some great tips for creating systems that are foolproof in the book “The Replaceable Founder” But, maybe you don’t have a system yet because its something you need but you haven’t done or haven’t had a chance to create a good system. Then first be sure to hire someone whose strengths and desires are related to the job. Don’t hire your friend just because they need work and will take what you will pay them. And be sure to take the extra time needed (and you will need it) tell them what you like that they did and why as well as what changes you would make and why. For example, say you’re hiring someone to write your newsletters and they do and you like the first two. And you say “oh I love these.” But then the third and fourth come out and you’re like “ugh these are not what I was expecting.”

All of our team works remotely so when we are having them take on a task of ours we will film what we do and have them create the “system” for it. This system then lives somewhere we can keep so if we ever need to hire anyone to do it they can follow the last person’s system for it. But, before we keep it as a true system we do have another person (in our case on our team but you could use a friend) to follow the system. It should be easy for anyone to follow their steps.

We give feedback often on what we liked and again WHY we liked it. And if we would change something we say why. This way they can start thinking like us.

Step 6: Have a plan for the time they are giving back to you.

If you are like I was in the beginning the people we hired allowed for me to do more things that would propel the business forward aka make more money how many hours is it giving you and exactly what are you doing. If you’re not clear on this you will easily fill it with other busywork. Now, almost three years after our first hire many of our hires actually give us time off. Yep, time to live life. What will you do with those hours?

Finally, I leave you with this reminder, hire for where you are growing. It is so easy to hire for the business you had yesterday. But then you’ll always feel like you’re not growing. And that you’re always playing catch up. Where do you want to grow your business? What jobs would be a “no?” Who are you hiring first?

xx~LL

Ps if you need help with hiring and firing here is a course that gives you more tips on this topic.

 

Pivoting: Tips for Instructors and Studio Owners

Pivoting, I am sure you have heard this word more often than you want during the Corona Virus Shut Down, Re-open, and potential re-closures. And, maybe you have even pivoted once or twice already? I know you struggle to know if you should pivot now? Is it too late? What if things “go back to normal?” And, even wondering if it’s too late and you missed the Pivot Plane. Truth is pivoting may be more than just what helps you survive this time. It might actually take your business to a level you hadn’t thought about. Or, even become more than a band-aid to the times and be the way you help people for years to come. Pivoting doesn’t have to be a last resort or a “bad thing.” It could literally be the thing that sets you free of what you thought you “should be doing.” So, whether you have already made some pivots or are just getting started here are some tips for Pivoting.

First, it’s important you recognize that pivoting is not a bad thing. It doesn’t mean you failed. When gyms and studios were forced to close ClassPass lost 95% of its revenue. OVERNIGHT. The entire fitness industry was sent into a freefall. You are not alone. And, there are tons of success stories already out there where pivots have more than saved a business. There are many that are looking at their future primary product being virtual. You can be (and I hope all reading this will be) saying something similar.

Now that you have let go of feeling like you’re “failing” by changing what you offer or how you show up. Let’s talk about some ideas.

Pre-Rona you or you studio were limited to who could get to your studio. People who lived or worked in the area. You were limited to your ideal client being “nearby.” Now, EVERYONE understands how to use their computer or device to zoom, Facetime, or Google Hangout. And, while some people weren’t as excited to workout online in March many are jumping on board now.

Virtual Classes For Always: In-real-time classes not only feel like “old times” you can easily charge your normal in-person rates. You are not limited to the walls of your studio. People are now used to buying fitness equipment so you can put together kits they can buy from you for your classes. You are also only limited to time zones issues. Your existing clients can help you promote your classes and bring their friends and family from all over the world. Which is where you should start. With people who know like and trust you. And when the time comes to move back inside you can still keep your in-real-time virtual attendees. I take a step class every week with about 28 other women from all over the country. And, the teacher is in a big warehouse with 20 in-person students. That’s 48 on a random night. Their studio could only fit 32. No longer are their profits limited by occupancy rules.

Courses: what questions does your studio or you get asked often? Nowadays creating online courses has never been easier. There are platforms like Teachable and Kajabi and others that make it easy for anyone to film a course put it up online and sell it. Now, I promise you just because you build it doesn’t mean it will be a success overnight. You still will have to promote this product. But, it is another income stream that now without having as many hours spent driving around to go from class to class or to the studio you can finally write, film and sell that course you’ve been wanting to put together. And, go ahead niche down and answer the specific question your ideal client is asking. Your ideal client has back issues do a course on things they can do at home. Maybe there is a level 1, 2 and 3? And, because they will trust you so much after doing the course maybe they join your virtual classes or in-person offerings when that happens for you.

Downsizing: this option is brilliant and I know that maybe it doesn’t feel brilliant in the beginning trust me everything is happening for you. Maybe you have a big studio, you’ve got lots of teachers or you’ve struggled to find enough “good” teachers? You opened the studio so that you could help people. You saw that most people opened with 3+ Reformers, towers, chairs etc. But, the truth is you don’t love managing people and you want to focus on other things. Maybe you want to travel, be with your family more, or simply have a business that is smaller, more manageable? What if you rented out your excess equipment, moved to a smaller studio space, or create a home studio as I did. Truth is most teachers can have a very profitable private business with 20ish clients working 46 weeks a year if they charge their worth. Your clients who are unsure about returning in-studio can rent the extra equipment from you and when they are done you can sell or re-rent it out.

Poll Your People: I’m often asked how come I moved to Vegas or decided to have a home studio? And honestly, I’ll answer the question about Why Vegas another day its a longer story than a bullet point on a blog. But, that part that helps you is I polled my clients who stuck with virtual. I asked them if when things “reopened” what they wanted? Were they going to be going back to their offices, other gyms etc. They all said they were LOVING virtual and were even doing more sessions. They didn’t have traffic, parking, or worry about a meeting running late. Because I knew that they were not planning on coming back it allowed me to explore other options.

Sell the Results, not the Process: maybe your business doesn’t need a pivot but your marketing does. I often see teachers and businesses selling the process. Meaning they sell class times or equipment classes. But they don’t sell what matters to people- how you help them. How does “Pilates Mat class tonight with LL 6 pm” solve their back pain, their lack of self-confidence, their stress level lowering or simply being part of a community? Right, it doesn’t. It sells the process. But, what if you talked about the results? What if you shared with people the big picture, the feeling they will have when they show up? Give this tip a try all week long and see if the engagement on your posts changes.

Stop wallowing: What does wallowing have to do with pivoting? A lot actually! If you add a new offering, discontinue ones you cannot offer, and even do any of the things I have mentioned above but you are still living in the “woe is me” mindset I promise you you’ll get to continue living in this place you are in. You’ve got to stop feeling like this is happening to you and that you’re the only one. And this one is a big one, You have GOT to stop believing that “no one wants to do virtual mat classes and pay for them.” Or “no one will pay for this class I offer because they are used to x, y or z.” You need to believe in yourself. You need to show up every day asking yourself how can you reach the people you were meant to help today? You need to because you are the only person who can teach who you teach the way you teach.

What pivots are you going to make? What are you going to commit to?

Couple things I need you to keep in mind as you make your changes:

  1. Insurance: you gotta make sure your insurance covers you for the on-demand aka pre-recorded content you are offering.
  2. City/County policies: I am LOVING the ideas of studios teaching in their parking lots, parks or beaches. Do you have permission?
  3. Your waivers: anytime you add something you have never done before you gotta make sure your waivers cover you! This is not something you can borrow from a friend download off the internet.
  4. Who is it for? Why do they need it? What do they get after doing it? Remember the results not the process is what they care about.
  5. You gotta market it. More often than you think. More times than you can dream up.
  6. Which is why you gotta love it, believe in it and go for it.

 

Look, I’m not gonna lie, times are WEIRD AF. But, let’s be honest, people are thriving during this time and it’s not because they are finding ways to benefit from a pandemic. No, these are Pilates teachers, Personal trainers, gyms and studios that have decided to get creative, show up and be ready to fail. Yep, failing is inevitable and it gives you Feedback! So, fail fast and you’ll actually fail forward. AKA make mistakes, learn from them, and try again tomorrow. Now is the time to get creative, try new things, and go for it.

What will you try next?

xx~LL

 

Tips for Getting New Clients and Rebuilding Right Now

Whether your studio has opened or not doesn’t mean you cannot be growing your business. Let me say that again, it does not matter if your physical studio space doors are open. You can still be growing your business right now. Four months into this pandemic I have seen more teachers and studios in all fitness modalities pivot, grow, change their offerings, raise their rates, and more. This can be you! And I know some of you are hanging your hat on your studio doors being able to open whether you have a brick and mortar or home studio. But, waiting until that moment happens will be fairly anti-climatic because what those who have opened can tell you is when you do get to “reopen” you’re looking at maybe 25% of your original client base. And, I know I don’t have to tell you that 25% is not enough. It’s not growth. So, how do you rebuild, get new clients, and more than survive this time?

Before I go into these tips I need you to promise yourself that you will have an open mind and be willing to try at least one of these things. And more than once. You likely couldn’t do the Teaser on the first try but you didn’t let that stop you. So, if you get a ‘no’ in your business or don’t get the results you’re expecting day one or after the first attempt, you need to remember how long it took you to do the Teaser. AND, I bet you know now that had you done more practice sooner and often you could have seen your Teaser improvements faster. This is not the time to wait and see. This is the time to put your foot on the gas, be brave AF, and not take no for an answer. Are you ready?

  1. Who do you know who would like ‘this?’ Notice that I didn’t say ‘do you know anyone who would like my classes?’ I said, “WHO DO YOU KNOW…” Our brains do not like open loops. And they don’t need to answer it right then. And, you need to ask them again and again. And who are the people you are asking? The 25 % or 10% or 40% of your clients who are joining you for zoom or in your studio now. These people LOVE you! They are braving these weird times and showing up for you now. Ask them. Contact the clients who you’ve not seen since March. I know you’ve already contacted them a couple or few times. Do it again. Remember, their life was upended too. They also are trying to navigate these times. Be patient but be consistent. Be personal. Be human. But, if you want to remain open be persistent. Who will you ask today “who do they know” that could use your teaching?
  2. What other businesses share the same clients? These businesses are in the same place you are. I don’t care what you think you see on IG. They are also trying to find creative ways to get clients to buy their dresses, their coffee their pies. Two minds are better than one as we know. So, how can you all team up and create a virtual or socially distanced day, event, summit etc that allows them to have something exciting for their people to look forward to attending and attend? And, maybe there is some bonus for those who get their friends to sign up.
  3. Don’t be so quick to ditch virtual.  I know so many teachers and clients are not loving the virtual teaching options. BUT, remember, your walls are not limited virtually AND people can attend from all over the world. I started taking a class that is in Houston because I saw my friends taking it. Even though their studio has reopened they’ve kept us, virtual takers, online and they now have double the students in a class and that virtual option has no limits.
  4. Your discounts and sales are not what gets you new clients. I know you think you need to offer a sale to get people to try you out. But, you’re not making dresses where the markup is 2-5x and you have the margins to do that. A dress doesn’t even help people past the time they wore the dress. You are helping people feel better in their skin, stronger in their muscles, and be able to pick up a 6-gallon jug of water on their own at Costco because now they can’t have someone help them. I literally just got that info from one of my online students. I mean, she doesn’t care if I have a sale or not she just wants me to keep showing up so she can remain independent! You do that for people. Never discount that gifts that give beyond the Mat, Reformer or studio. People are not searching google for prices of classes in their area. They are searching for the person/studio who is soo enthusiastic, confident and consistently showing up to help them.
  5. People over Product. Looking back on what you post, market, “advertise” notice how often you are talking about the people you help vs the product you offer. What I see often is that teachers and studios are talking about their product or the sale on their product and not the people they help. I know you help people. But, your future people DON’T. So, be obsessed with how you help people and they will see your enthusiasm (#4) and buy from you because they want to feel like those people you’ve already helped.
  6. Pivot. Look, you may be known for your 12 person classes and now people are not feeling super safe in 12 person classes. So, revamp your offerings, create Semi-Privates, and change your prices to reflect that. Yes, you can make the same with 3-4 people as 12 people. Does that mean you have to find new clients…yep probably, but remember those who used to come to your class know how awesome you are. And you need to tell them why for now, fewer people is the best thing for them. Used to teach Privates but now you need to get more clients what the clients that still come to see you can bring their partners, roommates, and family members? They are already living together so coming to work out together is same same. And, they each can pay a little less than a private, you make more in that hour than you did when it was a one-on-one and you don’t need to teach the same amount of hours to make the same or more amount of money.
  7. Shift your perspective!!! If you are seeing and talking about how many studios are closing, if you are focusing on what other studios are selling or how many local businesses are closing you will see more and more of that and your brain will likely think “if they can’t make it how can I?” Or, “everyone is struggling so I’m gonna have to struggle too.” WRONG. You can absolutely thrive during and after this time. It requires you to believe in yourself. You to pour into people how you help them. You to show up every day and show people how you are what they should be investing in.

My friend, I’m not in denial that studios and businesses will close. But, I do believe that more people will have stronger, better businesses because of this time we are in. You may have to get more creative than ever before. But, for those who believe and take action the path will reveal itself, the clients will appear and the growth will happen. I know. I have seen it every day during this time with those in my AGENCY community. What will you do today to take action and grow your business?

 

xx~LL

Resources for Creating an Anti-Racist and Inclusive Pilates Experience

Pilates is seen as an elitist and often even racist fitness modality. And, while most of its teachers would like to disagree I believe the past week’s protests have more than shed a light on where we can all improve in the effort for equality. And, while you might think that racism is not happening in your studio. Or that, you see all people as equal. Now is the time to take a step back and see are you creating a studio space that not only teaches Pilates safely and effectively. But also how are the studio policies inclusive of all backgrounds that might come through your doors? Is your staff or are you aware of micro-aggressions that however innocent you might think they affect the teachers and clients that come through your doors?

The problem of racism in the US and other countries may seem too big for you to fix. But, the truth is if you are doing your part in your community to create change that has a ripple effect that has no ends. And so, below please find the books, podcasts, charities, and more that you can use to educate yourself.

Side note: I’m still learning, I will always be. I am listening and educating myself as best and quickly as I can so that I can continue to use this platform for its mission-helping you do more of what you love- Teaching Pilates.

Part of being able to do more of what you love is making sure that the studio space you are in allows for any client you may attract to feel safe, welcome, and included. For you to feel strong, confident, and aware not just of learning styles but of cultural differences and needs. And, for teachers in the BIPOC community to feel safe, welcome and empowered. I know I am still making my way through these lists. But, I hope they help you on your journey to bringing more Pilates to more bodies.

Books

Podcasts

Courses/Workshops

This is in no way a complete list. And, as I find more I hope to update this. And, please feel free to post more resources in the comments below.

To my teachers out there reading this. If you see something do something. My interview guest Yunny on IG said this. And, it’s important that you stand up if you see a policy at a studio or a client whose actions are racist or micro aggression. Change happens first where we are.

To my studio owners, in these days after quarantine, it’s never been more important to make sure the culture at your studio represents the inclusivity you believe in. Now that clients are more aware of online services and follow teachers on social media you cannot afford to lose a good teacher because your policies or clients create an environment that negatively affects another person. Check out the interview I did with Kristen here.

Big thanks to those of you who sent me resource tips on Instagram and to Crooked Media who shared Sarah Sophie Flicker and Alyssa Klein’s list. You can see the full list here

Should You Charge Different Prices For Virtual or In-Person Sessions?

How to price your services is a question that has been asked since the dawn of the service industry. And the going advice is “look at what other people are doing and then charge the same or a little less or a little more.” Most often people charge a little less. Which is the wrong thing to do because it’s a race to the bottom. Who can charge the least amount someone will always win. But, you’ll likely be the one who loses. And then, because of CV19 every fitness, Pilates and Yoga instructor had to go virtual. And thus the imposter syndrome pricing began. Enter discounts or free sessions virtually and burnout. So, what should you charge for your services that were in-person and are now virtual?

The short answer is the same.

The long answer, you are not defined by the equipment that surrounds you. Your worth is not determined by how many Rerformers you have access to or which brand equipment you have. Your value comes from your knowledge and what you know doesn’t change based on your surroundings.

How much do you want to gross a year?

How many weeks a year will you work?

How many days a week will you teach?

How many hours in a day will you teach?

Take your gross annual desired income and divide it by the number of weeks you will work and divide that by the number of days in a week and the number of hours in a day. The answer is the lowest amount you can make in a teachable hour.

If you’re a studio owner how much do you want the studio to gross in a year? Divide that by how many weeks the studio is open and then the number of days it’s open and then the number of hours its open. The answer is the lowest amount the studio can make in an hour it’s open.

How much should you charge for virtual sessions? The same!

If your clients balk you be honest. For most of us, our bills didn’t change just because we are virtual. I still have to pay studio rent, utilities, internet etc. Even if in the future I get rid of my studio and stay 100% virtual I still have my continuing education, and bills to run my business from home.

You are a business. Not a charity!

It’s ok to make a profit from helping people feel better.

Do you need that repeated?

If I sound like I am on the pulpit I kind of feel like I am today. I just finished leading our webinar for our AGENCY MINI program which leads people to our AGENCY program that is an ongoing coaching group. And, this question kept coming up. How much should I charge? Even after we did the whole formula. I believe businesses can thrive during this time. I believe people are spending money. You don’t have to discount your already priced too low services. You need to find your people who will pay what you’re worth and value what you offer.

So, what is your lowest hourly rate?

Is that something you’re charging now?

Is it higher than what you’re charging now?

Do you need support for this?

You can check out my course on “how to raise your rates” and “talking to your ideal client.” And, if you want more ongoing support then check out AGENCY. It’s hard to do this business thing alone. You need a community that reminds you when you’re down how much you’re worth.

xx~LL

Short Cuts to Getting Clients, Getting Paid and Getting Known

Before when you were busy teaching, studying, running around from class to class, studio to studio or client to client it was easy to put off making that website, writing that blog or newsletter, and launching that new product or service. Now, you have time. So, with that excuse removed what is really keeping you from doing the thing you’ve been wanting to do? Let’s explore some short cuts to taking messy action and doing what you have wanted to do “when you have more time.”

Website: Look I am a massive fan of a good website. I absolutely believe you should have a website that allows you to take emails, schedule your clients, take the money!!! And really share your expertise. But, if you don’t have a website already and are in a pinch for cash to build it then here are some options:

  • A templated website like those you see on Squarespace etc.
  • Buy the URL and hire someone on Upwork or Fiverr to put your virtual class times, Venmo info, and a contact form.

Keep in mind these will be stopgaps but social media can only take you so far. Google cannot crawl your insta stories. You need a website. It needs to have key info so you can be found. But today with the support of contractor services like those on Upwork and even videos on YouTube you should make getting something online that you own priority!

And, for more info on what your website needs check out this course with a website developer who happens to be my husband but it will get you started with all the SEO you need to know.

But seriously, seriously, you need a website!

If you already have a website you’re congrats. Do a “walk through” of it and make sure its up to date with what you are offering now and what you want to be offering. 

Money: So you don’t have a scheduling system? No worries! I get it. They cost money and you might not be in a place to invest in that right now. Or, you might be needing to cancel yours but not sure how to take the money! Venmo, Cash App, Google, and Apple Pay, as well as the old go to Paypal and Stripe, are at your assistance.

(side note Venmo is not supposed to be used for businesses)

You can post about your virtual pop up and put your info for getting the money and then when they pay you can send them your zoom link! Yes, there are fees to some of these options. But, that’s something you factor into creating your prices. You are not a charity nor a hobbyist. Having a business means there are fees, taxes, and bills. And, that’s honestly ok! In fact, it will help you stand up for your worth because you have to make sure you have enough to cover your needs and the bills that come with it.

There’s no reason to make taking money complicated. If you’re sitting there trying to figure out how to let people’s friends take a class or session with you have them send you the money through one of these apps. Keep it simple!

Marketing: If you don’t talk about who you are and what you do people will not find you. Especially right now. There is a lot of noise out there. And, you can’t just post one time and then think “well no one signed up so just gonna quit.” Or, worse sulk and think you’re not good enough. NO! You have to tell people who you are and what you do 7-17x before they check you out. yes, that many!

Start with those who know and love you. Tell them what you are doing, why you’re excited, and who it’s for. Invite them and ask them to invite their friends. Ask them to share it with their friends via text or email. Seriously, get that old school. The people who already know and love you will do a way better job than the algorithm. As you teach them and get them excited snag their testimonials, ask them to post, get that “user-generated content” aka social proof.

Sure, we are more online than ever before but you don’t have to be getting peeps from all over the world to know you first. You start close to home and then allow the referrals to bring you out further and further.

People want to hear from their friends who they should be taking from. How can you get their friends to talk about you?

And, also be shameless. Seriously, talk about what you are doing more often than you think and then talk about it some more!

Tell stories! People love stories. How can you talk about why you rock with a story?

I’m gonna stop there because those are the 3 areas that everyone gets stuck and then says they couldn’t do x because they didn’t have y. Well, if you have a landing page with your offerings on it and are talking about your classes and sessions and able to take the money then you’ve got the basics covered. Then when you’re feeling like you have some money flowing in we gotta invest it back into your business so you can continue to grow.

Which one of these areas will you be starting with?

xx~LL

PS my AGENCY MINI program is back! May 11th-17th Brad and I are giving you 7 days of what AGENCY members get with coaching, webinars, a private group and a group coaching call. Get more info about it here. It’s $22 if you sign up before May 6th and the entire week is valued over $400. What are you waiting for?

5 Ways to Use This “Time” to Grow

Tired of calling this the “new normal?” Yeah, me too! But, alas here we are. A new normal for our lives, business and the hours in between. In almost every corner of the world, you have been in “shelter at home” for at least a week if not longer. You may be teaching virtually, struggling to teach virtually, feeling grief, depression, anxiety or worry. All are normal. But, at its integral for your mental health and future that you find a way to move through these feelings and get proactive. Here are 5 ways to use this time to more than “get through” this time. You could even grow!

Books: I know reading isn’t a very unique use of time but let’s get super honest. When’s the last time you had the time to read for business or pleasure? Ok, that’s what I thought. Here are some books that I have always promoted and a few new ones I am loving.

  • Traction– a biz book but super great for right now. Basically learn how to do a 1-page business plan that helps you know what to do when to do it and even how to hire to make it happen.
  • Inquire Within– a spoken word poetry book that will get you thinking.
  • Braving the Wilderness– Brene Brown is epic and while this book came out a couple of years ago it’s thesis is as important now as ever. We must be out there listening, and bring communities together.
  • Building a Story Brand– I tell everyone I coach or who is in AGENCY to read this book and follow the steps.
  • The 4 Agreements– even if you’ve read it. Re-read it! It’s that good!

E-learning: Now is the time to take that course you’ve signed up for, to get ahead in your online CEC’s. To learn something new. Maybe you want to hand letter or learn how to write a good blog! Pick something and put time in your calendar to login and press play.

  • Skillshare: I’m not affiliated with them but I’ve heard amazing things. You can learn animation, or how to write business info! Why not? They’ve got a free trial and you’ve got at least another month so what if you binged out on that trial?
  • Pilates Business courses: shameful plug but seriously, you’ve said you wanted to learn how to write a newsletter or blog or finally get your website together. We have tons of courses including how to teach multi-level classes, doing video, virtual teaching and more.
  • Chris Harders Money Course: Chris and his wife Lori are biz coaches for Brad and I and they are having a sale on his money mindset course. If you’ve got money mindset issues (aka you think you don’t have any or can’t) take this course.

Podcasts: I’m obsessed with podcasts but during this time I have intentionally looked up some podcasts that help me focus on the future or make me laugh.

  • Staying In
  • For the Love of Money
  • Earn Your Happy
  • Oprah Super Soul Sundays (I mean we all need a little Oprah)
  • Lovett or Leavit (political comedy)
  • Hall of Shame (sports but funny AF)
  • Hysteria (female lead political and life commentary podcast)

Workout! : You want your clients to go virtual. You should too! What if you got out of this “time” in better health than you went in it? I swear I’m feeling as in shape as when I was in “the work” with Jay Grimes and my original apprenticeship!

  • Schedule facetime workouts with friends. Catch up and workout together at the same time.
  • Online Pilates Classes: another shameful plug but hey you get online community with this one too! Also, of course my friends at PilatesAnytime.com you get 30 days free with LLOGAN.
  • Live Pop Ups: if accountability is what you need join me for a live pop up and stay for the virtual community hang.
  • Try new workouts online. Maybe you do a virtual couch to 5k, 30-day challenge with a barre, hit or fitness instructor.
  • Go for a walk! Wear a mask but get your move one. I’m aiming for 12-15k steps a day!

Goal Set: I know it’s hard to think about the future when we don’t know how long this will last. But, the truth is if you’re healthy, you should be using this time to think about what you want to be doing when this is over. Was there something on your list for “when you had time?” If you’re out of work but can’t file for one of the government loans or unemployment what can you do now to never be in this situation again?

It’s easy to think “why is this happening to me?” But, after week 2 or 3 of being in this “new normal,’  your clients and future clients need you to show up. They need you to step up. They need you to be a keystone in their ground-hog day.

Maybe you were teaching group classes all over town but you wish you had a home studio? Now is the time to snag some equipment from studios that might have extra. Maybe you own a studio but have always wished to work from home? Now is the time to figure out your options for downsizing. Maybe you always wanted to have more people in a class but your space only allowed for 4 people. Now is the time to sell out your virtual classes so in the future you can have people who are in person and people who are virtual. Oh yeah, Pilates, Pelaton style!

Whatever you decide to do with your time remember things can happen to you, for you or with you. I got that from one of my AGENCY members Instagrams. I like to think that everything, even the “bad” things are happening for me. And, as long as we are healthy and able to dream we better dream big and take action.

So, what will you do with this time?

xx~LL

8 Questions to Answer Before Creating a New Offering or Service

Creating income multiple income streams is essential in most businesses no matter the market you’re in. But, right now, during the time of CV-19, if you already had multiple revenue streams you might not be in as bad a position as those who had only one or maybe two income streams that might not be viable during this time. For example, if you made an income teaching private clients in their home and now in a “shelter at home” world you can’t go to their homes you likely lost all or a huge chunk of that income stream. But, if you had other income streams or if you can create other income streams you will be in a better position during and after this CV19 world. But, how do you know what those streams of income should be?

  1. What are people asking you for?
  2. How much could you make by answering this question/need?
  3. Do you need to hire, buy, obtain any other products, services, waivers, property or skill to do this?
  4. What do you think you could charge for this offering/product/solution?
  5. How many people do you know for sure would buy this?
  6. How much time do you think it will take you to create this income stream and keep it going? (then add more).
  7. Do you want to do this?
  8. When you look at your future is this product/service/solution in it?

I have a lot of ideas on a daily basis. I often say my superpower is ideas. I am an ideas machine. But, not every idea I have is a good one. And, even if it is the barrier or cost to enter and the amount of time it would require of me may not make that idea one that works for me, my business or my future vision.

My husband and I wanted to have a podcast years ago around helping people find their perfect mate. We wanted to share our story and other people’s stories from meeting to marriage and beyond to inspire people to see that there isn’t a perfect way to meet your mate. But, we couldn’t figure out how we were going to make the money on it. We knew that sponsors would come in the future. So, were we ok with doing at least one season without a sponsor?

And, then, if we answered the questions above-

Were people asking us for this? Yes.

How much could we make by answering this call to action? No idea yet.

Did we need to hire people? Not necessarily. We had the skills and tools to record, edit and upload.

How much could we charge? podcasts are free to listen but you can charge for ads based on people who listen…still no idea what that amount could be.

How many people would for sure listen? Our family and friends.

How much time would this take us? Season 1 12 episodes, 1 hour each, plus the time to write and edit. Looking at least 24 hours to put together.

Do we want to do this? yes, but, it would take us away from other projects.

Is this in our future? hmmm. maybe.

Do you see how this idea while answering a lot of people’s curiosity and questions isn’t likely to bring us an income in the near future? Now, if it took off who knows maybe we could have had a tv deal, a reality tv show…I mean the sky is the limit. But, the cost to enter was a lot of our time. And, if we think about time as money it wasn’t exactly the best project to take on in place of another one.

As you think creatively about different things you can do for you, your current clients, people you know, first you must make sure people are looking for that. Are you solving a problem? And then, how will you get paid? How much time will it take you? Are you better off using that time to do something else?

The devils advocate to multiple streams of income is, could you instead do a bit more of what you’re doing and instead of filling up your other hours of the day with more work what if you enjoyed some time doing nothing?

If you were teaching in people’s homes and now you can’t can you teach them virtually for the time being? Invite the clients you already have to take and also to let their friends know they can take. Maybe, when you’re back in homes again, you can maintain their sessions when they travel or you travel because they are used to virtual? Maybe you end up with clients from all over and you teach in person and online?

Sometimes multiple income streams appear on their own by you doing what you do best!

If you’re struggling to decide if you should be filming content, where to host it, post it? Or, if you trying to figure out your pricing in this virtual world please check out my blog on income streams here and on teaching virtually here.

I know this is a scary time. I know you’re trying to figure out how to make a living during this chaos. Or even post this chaos depending one when you read this. But, please know that your greatest strengths and your future dreams are the best filters. And, making decisions in a reactionary or fear-based state might have you wasting a lot of time and resources aka money on projects that are not best for your business.

So, yes to having multiple offerings or income streams if you can find ones that allow you to get closer to where you want to be.

xx~LL

How Much Should You Charge For Virtual Sessions?

Like it or Loathe it online teaching is here in full force. Studios across the world are closed or in limited operation these days due to CV19 and if you’re in a position like me it’s indefinitely closed. And, now you’re faced with either going online or not teaching at all. Teaching is your gift, your outlet, your dream and for almost all of us our livelihood. So, how much do you charge when you go from in-person sessions to Zoom, Skype, etc sessions?

For those of you who have been reading my blogs for some time, following me on IG and are in my AGENCY group you know how adamant I am about knowing your numbers. Knowing how much to charge for your offerings in general. This time may feel different in the world but the difference in how the world feels does not mean you throw your numbers out the window. Or, that you need to charge what everyone else is charging. Or, discount yourself. To know how much to charge you need to know your numbers. Here’s how to figure out yours:

How much do you want to gross in a year?

How many weeks a year will you realistically work?

How many days a week will you work?

How many hours in a day?

Take your annual gross divide it by the weeks you’ll work, divide that by the days you’ll work and then divide that by the hours in a day. The answer is the lowest you can go for your hourly rate.

So, how much do you charge for your virtual sessions? The amount you got above is a good starting point.

It’s also the starting point for IRL sessions. I know you’re thinking everyone is doing all these free lives and offering deep discounts. But, when you start teaching virtually and your clients start taking virtually you all will see and feel that virtual is anything “less” than real life. In fact, it’s harder!

And, you need to use this time to be planning for how you want your business to be operating when we are allowed back in our studios.

Discount your time now and it’s harder to charge more for it later. Your LIVE time is the same no matter if you’re in a studio or behind the camera.

If people cannot afford your privates now is a great time to group people off in duets and semi-privates. They can save on the hour, you make more for it and you can work less. This way you do not discount your time. Also, when we are back in the studio if a client is traveling they will likely book their online private session. But, if you discount it now, how will you handle it in the future. Are you going to refund them the difference when they are running late and decide to do their session from home? No, you’re not. So, maintaining your prices but offering options for people to share the session with one or two others can help them “save” on the session. And, they can invite their friends, family or co-workers to these virtual sessions. And, now! Check that out you’re growing your client list!

What about class prices? I am getting this question a lot. Especially from people who either never offered Mat Pilates classes or if they did they offered them at a discounted price from equipment. In my opinion, all classes should be the same price in a studio. Pilates on equipment or off is the same value. But, since we can’t go back in time and change your set up I recommend going back to the equation above and having a baseline price to go off of.

 

Let’s say your baseline hourly rate has to be $100. Look at your client list. How many can you guarantee will show up? 6? 3? 10? Your challenge is to get honest with the number of people you know will show up. And, that minimum should cover your costs. AKA gets you to that baseline or above it. Then everything over that is bonus. And, during a time like this making up for the hours you are not working anymore.

So, before you load up your schedule with 10 live virtual mat classes consider having 6 and making the equivalent of 10.

I know you’re scared. I know this is weird, bizarre, upside down and you’re worried. Havard Business Review wrote a great article about how what we are feeling is grief. So, please definitely feel your feelings. But, now is not the time to discount yourself so that you feel like you’re working. Being busy does not equal being in business.

Your clients WANT to SUPPORT YOU TOO! They need us now more than ever. And, I am not saying you need to exploit that. No, not at all. But, they need you to more than survive this period of time. Your clients need you to be able to teach, be in business when we are able to go back outside and into studios.

So, how much will you charge for your virtual sessions?

If you’re still struggling with how to streamline virtual sessions, wondering about different platforms, taking payment, lighting and more my webinar on “how to lead virtual sessions and classes” is now a course. It’s helped so many studios around the world entire this online world.

Remember, you are the only person who can teach the way you teach to the people you are supposed to teach.

xx~LL