Tips for Launching Your Workshop, Classes or Online Course

You know that your new class, workshop, online course or product is a good idea. In fact you believe its a great idea. But, you’ve posted about it and crickets. Or, just a few people and you’re feeling like “nothing works.” Or maybe you are just at the beginning stages and you don’t really know what to do beyond creation of the idea. Here are tips for launching your idea and getting people to see the value that you see in it.

Before we get into the tips its important to ask yourself a few questions (I promise the tips are coming up fast).

  1. Are people asking you for this? If the answer is yes then the tips below will be easier to implement. If the answer is no then you’ll need to make sure that you’re warming people up for this idea. For example, when I created OPC it was because my clients were asking me for classes since I was traveling so much. But when I created AGENCY the first time (it wasn’t called that then) I heard crickets. Literally nothing. I had to go back to the drawing board and warm up my audience for the program I believed in. Which now is call AGENCY and 90% full.
  2. How much do you believe in this? Whenever we launch something new there is going to be a period of time where it feels like no one cares. Like we are talking into a black hole. And its going to be your drive, your belief in this product, workshop or service that sees it through. Seth Godin calls it “the dip”: a temporary setback that will get better if you keep pushing. If you just like this idea but don’t know that you would fight for it even when no one is listening then it’s ok to park it for a while and hold out until you have an idea you can’t stop talking about.
  3. Do you know how it helps people? People buy what the believe will solve their problems. If you don’t know how your workshop, service, or idea solves a person’s problems keep diving deeper before you launch.

Ok, now here are some tips for launching, filling and selling your service or product.

  1. Before you create it know who it is for. I mean truly who it is for. ALL the dirty details! Too often people make mistakes by creating the product or service and then deciding who its for. But, I promise you tears will be saved, classes will be filled and you’ll have a much easier time if you start with who you are creating something for in the first place FIRST! Who is it for? How does it solve their problem and what will their objections be? What will their life look like after they come to your class or workshop?
  2. Get people excited! Before you spend the time and energy creating the entire product get people excited by “teasing” them a bit. Ask them questions that would help you really fine tune your product, class or workshop for them. Make them feel like they are part of the creation process. Think of movie trailers. They don’t just put a movie out there. They put out ‘teasers’ aka trailers for people to get excited and countdown the days to opening night.
  3. Sell people on the results not the process. This is key! Too often I see teachers and studio owners selling the workout or the workshop but not the things people get by going. Instead of “sign up for class this week” which says nothing about the class, what people get and why they should come. Talk about the results that they get by coming! What will life look and feel like?
  4. Share how you are the expert, the guide. Why should people buy or take from you? How are you the expert? People don’t buy Pilates or whatever you are teaching or offering. They buy from people they trust. So you need to share your story. How you got to where you are. Why this means so much to you! People don’t need you to be perfect. They need someone who they can trust to solve their problems. So be sure to regularly be sharing your journey!
  5. Talk directly to your people. I know you want to talk to everyone. I promise you this is a bad idea. While I write this I am specifically thinking of the two people who asked me this question last week. I know that it will help more than just them but I try to talk to anyone out there who could be creating something then I promise you that you won’t have gotten this far. The more you dial in and talk directly to your person you are wanting to serve the more they will actually respond. Look at some of the influencers that you follow. Look at how they write anything. I bet you that it feels like you’re in conversation with them. Now, look at your posts. If you’re getting lots of comments and engagement chances are you’re dialed in. If you’re not then time to get more vulnerable and more specific.
  6. Tell people daily how you help them. Yes, daily. I know this feels like a lot. This doesn’t mean you sell to them daily. Nope. This means you simply find different ways to share who you are, what you do, and how you help THEM.
  7. Give yourself the time it takes. Too often I see people create an offering and then give it one week and if it doesn’t sell then they throw the idea away. You need to give people time. 15 seconds on a story isn’t enough time for someones brain to say “yes I want that.” Remember tips 5 and 6 and then add in social proof. Testimonials, before and after’s. Your people need to see themselves in your posts.
  8. Tap into your network.  Who do you know who shares the same clients but offers something different? How can you collaborate? Do a live or go on their podcast? What can you offer their people that they can’t? How does that add value to them?
  9. Have clear steps on what people need to do and when to do them. Its easy to think that just because you told everyone clearly about your new product or service that they will then know what to do. But, pretend they just don’t. I mean, people are humans and they have a lot going on. So, what should they do if they are interested? Tell them and then tell them again.
  10. Yes you need a list, yes you need to email and post regularly and yes you can do this! I know it seems like there are a lot of people in a space. But there are also 7+ billion people on this planet. Focus on the ones you want to serve and then serve them!

There are actual steps to a launch of any kind. And this is something that I coach people on and we can do it when you know that you have answered questions 1-3 and you have started really adding value to your audience. Because to do a true launch it will feel very overwhelming if you don’t have the list, are not posting, don’t have practice talking to your audience, and haven’t created a network. So, if you’re ready to go full launch mode then contact me here. If you’re more in the needing more clarity on your ideal client check out this course, getting people on your list this course, and solid tips on creating, marketing, and filling a workshop this course is for you.

Where ever you are I promise you that you are the only person who can teach who you want to teach the way you teach them. So, share your story, share it often, get to know your people deep down and then create the service/product that will help solve their problems. Launching will be easier if you do.

What are you hoping to launch? I would love to hear about it in the comments below.

xx~LL

Short Cuts to Getting Clients, Getting Paid and Getting Known

Before when you were busy teaching, studying, running around from class to class, studio to studio or client to client it was easy to put off making that website, writing that blog or newsletter, and launching that new product or service. Now, you have time. So, with that excuse removed what is really keeping you from doing the thing you’ve been wanting to do? Let’s explore some short cuts to taking messy action and doing what you have wanted to do “when you have more time.”

Website: Look I am a massive fan of a good website. I absolutely believe you should have a website that allows you to take emails, schedule your clients, take the money!!! And really share your expertise. But, if you don’t have a website already and are in a pinch for cash to build it then here are some options:

  • A templated website like those you see on Squarespace etc.
  • Buy the URL and hire someone on Upwork or Fiverr to put your virtual class times, Venmo info, and a contact form.

Keep in mind these will be stopgaps but social media can only take you so far. Google cannot crawl your insta stories. You need a website. It needs to have key info so you can be found. But today with the support of contractor services like those on Upwork and even videos on YouTube you should make getting something online that you own priority!

And, for more info on what your website needs check out this course with a website developer who happens to be my husband but it will get you started with all the SEO you need to know.

But seriously, seriously, you need a website!

If you already have a website you’re congrats. Do a “walk through” of it and make sure its up to date with what you are offering now and what you want to be offering. 

Money: So you don’t have a scheduling system? No worries! I get it. They cost money and you might not be in a place to invest in that right now. Or, you might be needing to cancel yours but not sure how to take the money! Venmo, Cash App, Google, and Apple Pay, as well as the old go to Paypal and Stripe, are at your assistance.

(side note Venmo is not supposed to be used for businesses)

You can post about your virtual pop up and put your info for getting the money and then when they pay you can send them your zoom link! Yes, there are fees to some of these options. But, that’s something you factor into creating your prices. You are not a charity nor a hobbyist. Having a business means there are fees, taxes, and bills. And, that’s honestly ok! In fact, it will help you stand up for your worth because you have to make sure you have enough to cover your needs and the bills that come with it.

There’s no reason to make taking money complicated. If you’re sitting there trying to figure out how to let people’s friends take a class or session with you have them send you the money through one of these apps. Keep it simple!

Marketing: If you don’t talk about who you are and what you do people will not find you. Especially right now. There is a lot of noise out there. And, you can’t just post one time and then think “well no one signed up so just gonna quit.” Or, worse sulk and think you’re not good enough. NO! You have to tell people who you are and what you do 7-17x before they check you out. yes, that many!

Start with those who know and love you. Tell them what you are doing, why you’re excited, and who it’s for. Invite them and ask them to invite their friends. Ask them to share it with their friends via text or email. Seriously, get that old school. The people who already know and love you will do a way better job than the algorithm. As you teach them and get them excited snag their testimonials, ask them to post, get that “user-generated content” aka social proof.

Sure, we are more online than ever before but you don’t have to be getting peeps from all over the world to know you first. You start close to home and then allow the referrals to bring you out further and further.

People want to hear from their friends who they should be taking from. How can you get their friends to talk about you?

And, also be shameless. Seriously, talk about what you are doing more often than you think and then talk about it some more!

Tell stories! People love stories. How can you talk about why you rock with a story?

I’m gonna stop there because those are the 3 areas that everyone gets stuck and then says they couldn’t do x because they didn’t have y. Well, if you have a landing page with your offerings on it and are talking about your classes and sessions and able to take the money then you’ve got the basics covered. Then when you’re feeling like you have some money flowing in we gotta invest it back into your business so you can continue to grow.

Which one of these areas will you be starting with?

xx~LL

PS my AGENCY MINI program is back! May 11th-17th Brad and I are giving you 7 days of what AGENCY members get with coaching, webinars, a private group and a group coaching call. Get more info about it here. It’s $22 if you sign up before May 6th and the entire week is valued over $400. What are you waiting for?

How to create more time, Make more money, and Have a Life

If you find yourself saying that you’re “too busy,” “don’t have enough time,” or, “don’t have enough money.” This blog is for you! I get asked often how do I “do it all?” And, “do you work all the time?” And, the answers are I do not do it all. And, I don’t work all the time. But, I do get a lot done strategically and you can too! Here are 3 tips to creating more time, which will make more money and give you a life.

  1. Time Block: I’ve talked about this before but it’s important to repeat again. I use a timer for projects. I stop working when the timer goes off. I make sure that I do a little bit on each project each week so that the needle is moving forward. When you wait to do something that has nothing to do with another thing you end up postponing that something until it’s too late. When you put deadlines on your tasks you realize how little time some things take. But, when you give them more time they take more time. I also make sure that before I scroll on IG or any other socials before I “consume” I create. So, I do the things that propel my business forward first. Grab your to-do’s and give time limits on projects. And, use a timer like this one to hold you accountable.
  2. Delegate: I know you think you can’t afford a VA, assistant, someone to do your grocery shopping or clean your house or studio but I promise you that hiring people to do the things that don’t bring you joy or don’t bring you money is essential to have more time and in your business time is money! I create all my content, write all my words on blogs, social media, YouTube, newsletters and more. But, I don’t edit my videos, schedule my newsletters or clean my house. The 3 hours my housekeeper spends each week between my house and studio costs me a session and a bit. It’s sooo worth giving her that money so that I can free up 1.75 hours where I can be doing work that brings in money. What tasks could you outsource?
  3. Recognize your complaints, frustrations, and fears. Call them out! What would happen if you got rid of your complaints? What could you get done if you didn’t spend time repeating your frustrations? What could happen if you weren’t in fear of ___? The time we waste on repeated complaints, talking in circles about frustrations or not doing the thing because we are afraid of what could happen is time that could be marketing your business, enjoying your life or doing something that you love. Take stock this week of the time you waste overthinking, talking yourself out of doing something, complaining or blaming. Make a note when you get in your own way and acknowledge when you are procrastinating by scrolling on social or sitting in imposter syndrome and thinking everyone else is doing it better than you. Then, take the next first step and see what happens. Take messy action!

Tip #4 will be released in my newsletter this week. Are you on the list

I want you to have the business and life you want. Because you can have it. In fact, when you go through the obstacles in your business (not around) you get to help more people! Isn’t that why you started teaching in the first place? Which of these tips will you try this week? Post in the comments below. And, tag me with your wins!

xx~LL

PS If these tips resonate with you and you’re tired of not moving the needle forward in your business then check out my online coaching group AGENCY. It’s the most supportive community of teachers from around the world who are taking action and creating incredible lives for themselves.

Our Best Pilates Business Blogs

Whether you’re looking into how to set up a social media plan for your Pilates business, get new clients, raise your rates or find the right Pilates school for yourself here is a round-up of our most-read Pilates business blogs. We’ve got over 300 blogs to read now but here are the best of the best voted on by our readers.

 

#1 How to Keep Clients Coming Back: Great read for client retention. And you want to know about this before you lose a client because it’s easier to keep them then to get a new one.

#2 My Top 3 Mistakes and What They Taught Me: Learn from the mistakes that taught me the most and why I never make them again.

#3 Top 10 Steps for Owning a Studio: Even if you are just getting started having this information in your mind is helpful.

#4 How to Become an Instructor: Send this one to a friend if you already are one!

#5 Should You Own or Rent: a question you should ask yourself if you’re really busy or if you live in a state that is changing their laws you may wonder should I own or be employed?

#6 How Often Do You Think About the Pebbles in Your Business?: Read this if you need more time or have goals you want to hit. It’s all about time management.

#7 Do You Need Social Media?: Some tips for those of you using social media.

Do you enjoy these round ups? If so, comment below with topics you wished all the blogs were “rounded up” for.

xx~LL

PS what’s blog above did you click on first?

How to Get Past the Objections

It doesn’t matter if you’re teaching Pilates, Fitness, Barre or selling make-up, cars or coffee. You will hear objections to your offers. And, it’s so easy to take these objections personally isn’t it? I mean when someone tells you it’s too expensive you may feel like they are saying “you’re not worth it.” You may wonder or be tempted to offer a discount. Tell yourself, “just this once” and believe that a lower priced package will get them to fall in love and see the value of what you offer. And, that’s just one of the objections we hear. There are so many others. And, if you want to grow your business you are going to have to get really good and overcoming them. Let’s talk about how you can do that.

  1. Price objection: this one is probably the most often used. I mean, I’ve even used it places to get out of doing something or buying something. And, it’s rarely true. What is true is that I don’t really want the thing or want the thing right now but I want to end the convo so I say its the price because everyone can understand this objection and no one is going to argue with me. Right? You know you’ve done this too. So, how do you overcome this? First, be upfront with your prices. Put them on your site. Or tell people before they come in. Then you and the client both don’t waste a first time session. If they can’t afford you even if they love you they can’t afford you. Second, make sure your first time session or intro packs are aligned with your regular prices. Third, be sure you are fishing in the right pond. If you want people who can afford ___ rate then advertise at places they hang out.
  2. Time Objection: A great objection for the person who is not ready to commit. Or, never likes to commit. When setting them up for a session be sure to ask them questions that will help you get clear on their availability to add something new into their life. If they say they work 6 days a week and commute an hour each way and you tell them they have to come in 3x a week they are going to believe they don’t have time. But, if you hear all that and then ask them to come on their day off or on their way into work once or twice a week as they feel the benefits of working with you they will start to see how they can add more sessions in.
  3. “I need to think about it” objection: This also is often the one where they need to talk to their spouse or parent. Again, I find this to be an easy excuse in life to use because who is going to argue with that? Couple ways to get around this is on your intake forms on your site or in person ask them if they have ever invested in their fitness before. If they have you are less likely to hear this objection. If they haven’t then keep in mind this is not just a financial or time commitment this is a big step in their life. They’ve not spent money on something that isn’t tangible like jeans, a car etc. So, remember to help them see that you’re the guide for them, the person they can trust to help them get to their why. Do not worry about selling them Pilates. Focus on connecting them to their why with you.

What are some objections you’ve heard? Share them in the comments below and I’ll be back to check and give you some tips for overcoming them!

Remember, if you think that people will think Pilates is too expensive then they will. If you think you’re too far away or it takes too long for people to “get” Pilates all this will come true. But, if you spend more time thinking about why Pilates with you then people will have no problem saying YAAS!

xx~LL

How Much Online Should You Be?

Do you have a love-hate social media? Totally cool! You don’t need to love it and most teachers don’t even need to use it. But, there is a level of web presence you need to have to make your ideal business grow and known. I know you want to teach Pilates. You only care about your clients and helping them get better, feel better and do more Pilates with you. But, let’s face it, even with referrals those future clients are going to look you up online. And while I do not believe you have to have likes and followers to make money doing what you love. I do believe you have to have some level of online presence. So, here we go!

Website! Yes, you need one. Please don’t think a yelp, facebook page or some other platforms landing page of you is going to do it. You need to own this domain. It needs to have some key things on it so that you can attract your ideal client and get them into your books asap. Check out this blog posts on websites here and my course on “What Your Website Needs.

Dive in or Don’t: If you’re going to use social media for your business then use it. If you’re not then don’t. But trying to do a little here and there will not only annoy you it’ll frustrate you and when people go from your site to your social media they’ll be confused. If you are going to use social media for your business link it on your site. If you’re not, or are not sure then don’t link it until you are. Wondering if you should be on social check out this blog on why and this one for more tips.

Keep it Simple! If all you do in the beginning is ace a website and tell people who you are and what you do and why you rock at it I promise you’ll get clients. Why? Because I still get the most clients through my website and from personal outreach. Meeting people in real life and referrals. Your website is your 24/7 assistant. USE IT! Make sure it’s clear what you do when they land on your site. Update it regularly with blogs. Be clear on who you teach and why you’re the best for them.

If you start out with a great site and clarity on who you are the rest will follow. I know, you’re thinking, “but everyone is bouncing of facebook and I’m not even sure how to use Instagram.” Here’s the thing I can promise you. There will always be a new thing to learn. That doesn’t mean you have to. In my next webinar, I’ll be going over how to use Facebook and Instagram for your business. You’ll learn if 1) you should 2) what to do 3) what not to do.

I promise I’ll keep it simple and digestible. And, after you’ll know if you need to add either of these platforms to your business. In the meantime, how much online should you be? Website, website website! We’ll dive into the ever-changing social media beast together here.

xx~LL

Tips for Using Social Media for Your Business

You want to fill your classes, get more clients, fill those last two spots you have, sell your workshops, teacher trainer, merchandise or even retreats. And, you’re probably wondering how Social Media can help you. You’ve been posting, going live, liking others and feeling like you know less and less every day. On top of all of that, you’re busy. Are these posts even working? Or, maybe you’re sitting there reading this “thinking I don’t even want to do social media! Are you going to make me?”

Let’s get super real and clear for a moment. I will NEVER force anyone to market in a way that doesn’t resonate with them. And, so if you prefer to use your social media to show pictures of your pup, cat or food then stick with it! But, don’t complain that social media doesn’t help you fill your classes.

While we are being frank together I cannot stress enough that you do not need tons of followers. Unless you are trying to teach people all over the world you just need to be known in your community. So, when you look at your “insights” you should see that most of your followers are from your city. If you’re living in Nashville, TN and most of your followers are in Los Angeles you’re going to have a hard time getting us into a session with you! We don’t go outside a couple of miles radius.

Now that we got those things out of the way a little bit lets dive in a bit about what you need to be clear on before using social media for your business.

What do you want to happen after you post? Are you interested in people coming to take from you in person, in a class, online? People cannot read your mind. So, you need to make sure it’s clear what you want them to do in your post. And, so that you can measure if you’re getting what you want from your posts you need to be honest with what you want.

Do you want more followers?

More likes?

Conversion from post to your website to being on your mailing list and coming to class? (I hope you said yes to this).

Engagement? Maybe you want your community to talk within a post and get excited about a new class, workshop etc.

Once you have a clear idea about what you want to happen when you post then you need to be clear about your messaging. What do you want your clients to see, hear, be reminded about?

Finally, pick a platform and go deep! I am giving you full permission to not be on EVERY platform. Pick one and learn it, have fun with it and go really deep on that platform. I was coaching someone last week and their audience is businesswomen. She needs to be on Linkedin. But, if your studio is near a college campus and your clients are primarily 25-35 maybe Instagram is your jam?

You also need to pick the one that you’ll have the most fun with. If you’re not into it people will see that in your posts. You can, of course, hire out someone to handle your accounts. And while that won’t be cheap it can be a huge load off so if you know you need to be represented on social media and you hate it outsource it!

I would love to hear your favorite platforms and what your goal is for using them for your business in the comments below.

For me, I am mostly on Facebook, Instagram and sometimes post tutorials on Linkedin. But, mostly I am an IG girl. My goals are not to be instafamous. Instead, I love engagement. Which is why I ask a lot of questions on my posts. I want to talk to you. I love to share what’s on my mind in my posts to help you. My posts are meant to serve, inspire, remind and give permission to teachers and studio owners to do more of what they love- teach Pilates. Sure, I would love to show you how fun my dog is. But, if you’re on @profitablepilates you are probably wanting to know more about how you can make your teaching profitable?!

Now, that you have a clear idea of what your goals are, what platforms you want to use and what your messaging is you probably want to know how to beat the algorithms, best posting times, etc. And, while I wish I had all that data for you I promise you it would be changed by the next week. We cannot control the algorithms, and most often only 6% of your audience is seeing your posts. So, it’s super important that social media is an extension of your business. That you don’t rely on IG to fill tonight 6 pm class. But instead, as a way to create community and drive people to your website where they get on your email list. This way no matter what the algorithm is you can still get your message to your clients.

I will be sharing the most current info on stories, IG and FB what to do and most importantly what NOT TO DO on my next webinar. So, if you are wanting to dive deep on FB and IG then join me for this webinar. I’ll be doing another one on Youtube, blogging and other platforms later this year. But, in this webinar, we are picking just FB and IG because they are owned by the same person and most of your clients are on these platforms. We’ll be breaking down and through all the stuff to help you show up on the platform you want in a way that resonates with you and helps you achieve your goals.

What do you love about social media and what do you loathe? Share it with me and the other readers in the comments below!

xx~LL 

Your Busy-ness is Bad for Your Business

It seems like whenever you ask someone how they are doing they somehow insert how “busy” they are. They use busy as why they can’t hang out with you. They are too busy for Pilates. Teachers and studio owners are too busy to do the work to get new clients but not teaching enough or making the money they want to make. Being “busy” is not just an excuse for why you’re not in contact with people. It’s now this badge of honor that somehow to make people feel proud of. I mean, if you’re busy you must be doing something right, right?

Wrong!

Being Busy is actually impacting you more than your personal life. Sure, you’re sooo busy you can’t see your friends. But, that probably means a lot of other things are falling to the way side. And, worse, you are most likely wasting time. Afterall, studies show we take as much time to do a task as we give it.

Wondering if your busy is affecting your business?

Do you find yourself do all the things all of the time? Multi-tasking is also a new badge of honor in the self-employed world. But, here’s the deal, the data is in, we cannot multi-task. It’s better for you to do one thing at a time. I know, you’re list is long. But, for one week give single tasking a try. See if you feel less stressed and more productive.

Are you trying to do too many things? We often overestimate what we can do in a day an underestimate what we can do in a year. So, give things time to do them right the first time.

Do you think that being busy equals being successful? Truth is, being a master of your own time means being truly successful!  I was listening to a podcast with the uber-successful entrepreneur Caterina Fake. She manages her time ferociously. She even has a list she calls WNO-when next online. So, instead of hopping on the internet whenever she has the urge to look something up or she remembers something she has to do. She writes it in her journal and does it during her blocked out time. This allows her to spend more time working on her ideas, growing her business and reading.

I know, you have a lot to do. You are the teacher, the accountant, the marketer, the blogger, the newsletter writer, the scheduler, a partner and/or parent and friend. You’re busy! But, I don’t want you to be busy doing busy work. I don’t want you sweating the small stuff. I don’t want you to start working on your admin and before you know it 3 hours have gone by.

My desire for you is to be the master of your schedule. To be in charge of when you teach, make the most of the time when you admin and put yourself first. When your cup is full you can pour into others. But, when you are so busy your cup is shaking and vibrating it’s spilling the goodness that is you and not actually helping anyone.

If you’re looking for tips on how to be ferociously in charge of your time and actions and implementations for self-care I’ll be sending those tips in my next newsletter. If you’re on the list you’ll be getting them. For now, I want you to take a good hard look at how busy you are. Is it working for you?

xx~LL   

 

Pilates Teachers, What Should You Write About?

You became a Pilates teacher because you want to help people the way Pilates has helped you! And, then you found out you have to do a ton of other things to grow your Pilates business, get new clients and fill your classes and schedule. You get your website up and then you find out blogging isn’t dead and you have to write. And, you hear email isn’t dead and you have to send newsletters. What?! No one teaches these things in Pilates teacher training programs. What on earth are you supposed to write about?

Before you get writing let’s make sure you have a few things in place

  1. Your website lets you blog
  2. How often will you blog?
  3. Who are you blogging too?
  4. Your website captures emails and you have an account to send emails with something like MailChimp or Constant Contact
  5. How often will you send a newsletter?
  6. Who are you writing too?

Once you have those answers or at least some ideas then you can implement the following:

A: Write about what you are constantly answering. If people are asking you these questions they think you’re the expert and they are also asking the search engines these things.

B: Write about what you like to teach. If you don’t teach athletes don’t write about how Pilates is great for athletes. You want to write about what you feel you’re knowledgeable in and how you want to show up and teach each day.

C: The first paragraph is key! It needs the keywords that your clients and future clients are putting into the search engines. Give the good stuff away in the beginning and get them hooked.

Alright, I know you’re sitting here reading this and nodding your head and then slowly freaking out. This all sounds easier said than done. So, if you’re wanting to know how to blog watch my course here. If you’re needing help on newsletters, defining who you are writing to watch my course “The Client Journey.” And, then dive into my Newsletters 1.0 course. Your time is extremely valuable and we can get super clear on who you are writing to each week! It will make writing easier. I promise.

What are you going to write about this week? I’d love to hear in the comments below.

xx~LL 

3 Tips to Winning Your Clients Back

Have you had a client go on vacation, have the best time and then come back to their life but not to their Pilates schedule? Or, that client that came 2x a week religiously, got sick, took a break and you haven’t seen them since. There’s a whole lot of feelings when situations like these happen. First, you’re worried? Are they ok? But, you see on social their totally fine. So, then, frustration and feeling rejected ensues. I mean, they loved class with you. Why aren’t they back? Did you do or say something wrong? Should you call them? Ugh, but it’s been weeks, so now it feels awkward! Am I right? When did running your Pilates business feel like dating?

Here’s the thing, we are not the right teacher for everyone all of the time. Sometimes it’s good for clients to take a break. But, what if it’s not. What if it’s the right client and teacher and you know that life has just gotten to them and you want to be there to bring them back, to return them to life? Can you get an old client back?

Yep, and here are three tips to winning clients back:

  1. Contact them! Ok, before you roll your eyes and stop reading this blog hear me out. You probably connected them once when they were supposed to return, maybe even twice. And then you stopped reaching out. I get it. It feels awkward. But, you don’t know what’s going on with them. You may have emailed them the day they got bad news. They saw your email but just couldn’t respond. So, call them, say hi, if you can help them with anything. Don’t ask them to come in just be supportive.
  2. Have a Newsletter: Yes, this works! If you were already writing a consistent newsletter and making sure all your clients opted into it then your love notes would be hitting them regularly. I have two clients that travel a ton and always respond to my newsletters when they are going to be back in LA.
  3. Create a Community at your space. Yes, you can do this even if you teach Privates only and even if you’re an independent contractor. So many of my clients are friends because they pass each other between sessions. That little 5 min break where I am washing my hands and using the ladies they are gabbing away. If you have classes this is easier if you introduce people and encourage them to say hi to their neighbor in class etc. But, the accountability of the others knowing they are missing class keeps them coming back. For those of us who mostly teach privates introduce your clients to each other as they pass. Over time they get quite comfortable gabbing away. They usually start by lamenting over how you torture them! It’s fun!

Here’s the thing, clients are going to disappear. But, there are some key things you can be doing in your business to mitigate those disappearances. And, here’s the thing, getting a new client costs a lot. It costs time and money and those are two things I don’t want you to waste. So, setting your clients and your business up to strengthen your retention is key. If you want to get clients back and also prevent losing the good ones be sure to join me on my next webinar.

In the meantime, go ahead, call them! What’s the worst thing that happens they block you? They don’t call you back? Ok, that’s at least an answer and so not the end of the world. You’ll feel free to go ahead and fill there spot with a client who is more dedicated.

xx~LL 

How to Fix the Problems in Your Pilates Business

If you are looking at your week ahead and about to have a freak out about how o earth you’re going to get it all done you are so not alone! As Pilates instructors and studio owners, wives, husbands, partners, human beings there is a ton to do. You’ve got your clients, all the tasks that go along with that and you’ve got your life and all that happens in that. And, oh, that tiny thing like making money and propelling your business forward. How on earth can you do it all without freaking out?

  1. Know what your problems are and ask yourself why that problem exists.
  2. Create a plan of action that addresses this problem
  3. Hold yourself as accountable as you hold your clients
  4. Hold your clients accountable to the policies you told them about when they started
  5. Worry about what you can do and let others worry about the rest.

See, it’s so easy! F

Ha! Wouldn’t that be awful if I ended the blog there? “Here are you 5 tips for a week where you get it all done. Ok, GO!”

Look my fellow fitness pro you have a freaking ton going on. But, the first part of getting your business running the way you want it is to know what the problems are and why you have them.

Problem: You’re not making enough money

Why aren’t you making enough money?

-You are not teaching enough

-you are not charging your worth

-you’re not charging for late cancels

Fix: Set a goal that helps fix the problem. If you are not teaching enough but you are charging enough and holding others accountable then we got to get you known! We have to get your website working for you! We have to get your more clients.

If you are not charging enough we need to figure out how much you need to make, how many hours you want to work and find an average rate that will take all those sessions to add up to what you are desiring to make this year. I do this a lot when I coach others and in my AGENCY group.

If you are not holding people accountable to your policies then this is the week you remind people of what those are and you stick to them! Not only will you feel more respected but people will value their sessions with you more too!

See how these 5 steps help you solve your problems? What problem do you feel you have? Why is that problem occurring? What steps can you take this week to fix that problem and help you grow your business?

If you’re not sure then please contact me here. Let’s figure out a plan together that is possible. There are enough clients to go around and your tribe is awaiting your arrival.

xx~LL

3 Reasons You Are Not Teaching Your Ideal Client

It’s another week and you’re still teaching the same clients. You love them but you wish that you were teaching more athletes, more privates, more classes or just more inspiring Or, maybe you’re not teaching any session and you’re freaking out! How are you going to pay the bills? Was teaching a good idea? How come that teachers schedule is full? Whether or not your schedule is full or not has little to do with feeling fulfilled. You yearn to be teaching a particular group of clients and you feel like you’re ready and waiting but where are they? Why don’t they realize that you’re THE TEACHER for them?

#1 They don’t know you! I know, how is that possible? You’re posting away on the social channels, you’re going studio to studio teaching or trying to teach and you’re telling all your friends how much you love what you do. Why then does nobody, or at least the body’s that you are the best teacher for unaware of your magic? Simple, you haven’t told them. Sure, you told your friends and the platforms but you haven’t told the people who know your people. You haven’t blogged so the search engines can’t tell people who you are. You haven’t gotten out to the communities where your client is. And, if you have then you haven’t been clear about who you are what you do and why you rock at it!

#2 You’re not clear on who you want to teach. As much as you want everyone to love you and what you do it’s not possible. And, I know it’s scary to niche down or turn people away but it’s better to only teach the clients you are right for. Because they will refer you more people like them! Say yes to the wrong clients and either they won’t sign up with you or they will and they’ll refer more people like them. And, sure, you’ll be busy but busy with peeps who drain you and make you wonder if teaching is right for you. Can you change your mind? Sure, will everyone in your schedule fit 100% into your box…nope. But, the clearer you are the more people who will hear your awesomeness and over time the more people who will light your fire and challenge your teachings.

#3 You’re not clear on why you rock. Maybe you don’t think you rock? Or, maybe you’re afraid to shout from the rooftops that you are really good at something. Perhaps you think people won’t need or like what you are the best at? And if your answer “LL, I’m brand spanking new how can I be the best at anything?” Well, my newbie, you do something great! Just ask those who you practiced teaching on why they kept coming back. They’ll tell you! And, take that feedback and run with it! Over time your other gifts will reveal themselves.

Did I call out your excuse? If I didn’t don’t worry, there can be endless reasons why you’re teaching your ideal client but don’t let all of them turn into excuses that you get to keep around. Let’s talk about what you are doing and what you can do be doing more.

I’ve heard there is no money in Pilates, Yoga, etc etc. WRONG! And, if you hear someone say that you send them to me. There is money in doing whatever it is you’ve been called to do. But, you gotta let people know! They are not mind readers. They’ve got a lot going on and they need you to shout loud and clear why you’re the person for them.

And an easy spot you can do this is your website! Do you have one? How’s it working for you? I’ve got a 1-hour webinar that will help you break down exactly what you need on your site (and what you don’t) coming up. Let’s make your website work for you! And, if you’re not sure to contact me here.

xx~LL