Notes 2 Inspire: How Can You Be More Curious?

They saying that curiosity killed the cat but I think that’s to keep people from being curious. Actually, if you are more curious you can learn so much more about others and they, in turn, will want to learn more information about you and what you do! Practicing being curious, letting others impress you, will actually help you network and build relationships. More on this in this week’s vlog of inspo.

xx~LL

How to Attract More People to Your Website

Most people do not use their website to its full capabilities. They tend to “set it and forget it.” But, a website is truly the 24/7 assistant you want, need and could be doing more for you if you set it up for that. Imagine people searching the internet for a question and your website comes up as the answer? And then, because of the work you put into your site they go on a journey that leads them to schedule a session! Doesn’t that sound amazing?

Here’s How You Do This:

1) You have to have a website. If you don’t watch this course before you spend a dollar or your time building one.

2) Every client needs to be courted. Think about the beginning of a dating relationship. You don’t get married after you become aware of someone right? My course on the client journey breaks down how to take a person from awareness of who you are and what you do to buying your services.

3) BLOG! Its so not dead my friends. My website gets thousands of views every month because of my blogs. Your blogs should be the answer to peoples questions. Then they go to your site and then end up getting on your client journey. See how all that works for you?

4) Newsletters, also not dead! A nurture campaign aka welcome series will help your client journey happen while you sleep. And, regular, consistent newsletters to those on your list keep you top of mind. And your site should be trading emails for something of value so you can guide those people to your core service!

If this sounds like total gibberish then please start with my “what your website needs” course. Then go to the “client journey” before you do the Newsletter 101 or next level. In 4 hours you’ll be sooo ready to put your website to work for you! And, that means it’s attracting your ideal client and telling them what to do while you are sleeping, teaching or reading this blog!

xx~LL

Notes 2 Inspire: How Would You Act If….

If you are wanting to uplevel your life, make a certain amount of income then you have to put those aspirations in how you run your business and schedule your life! Would someone who is making $100k, $500k or more be doing ALL the work? This week’s “notes 2 inspire” asks you what you should be doing and what you should be delegating.

xx~LL

How I Prepare for a New Client

When you get a new client in your studio there are a lot of butterflies on both ends. Your new client is wondering if this, Pilates, Yoga, Fitness with you is going to be what they need to meet their goals or take away their aches and pains. And, you’ve got butterflies because you know you need more clients in your books to help you earn more money and help more people. So, how do you feel more confident when you have a new client coming in? Here are my go-to tips for when I have a new client.

1) Know your numbers! I’m very clear on my rates, my packages, and what each package equates to when it comes to helping a client hit their goals. If they are coming in for a specific goal and they have a date they want to achieve it by I know which package to offer them in order to help them achieve it. Of course, I hope they stay longer and truth be told they will but in the beginning their why is all they care about. Beyond their why is something I can tackle while they are a client.

2) Be clear on who your ideal client is. This is soo key, my friends. Sometimes I get a new client that I am not the right teacher for. Generally, I am able to weed them out and refer them to someone else before they come in for a first-time session but occasionally it happens. And, it’s important to be able to say no to them after the session. Because, if you are not the right person for them eventually it will not work out. So better to save both your times. And, also clients who are not your ideal client will not refer you more of your ideal client.

3) Tell them what to expect. I love to make sure they know everything about how to find my studio, where to park, where not to park, what to wear, how early to show up, how long the session is! EVERYTHING! I have a pre-written letter that I send out and I even link to it in a confirmation. This helps them feel more comfortable before they even come in. The more you can communicate like you’re already in a relationship the higher the chances of them feeling confident that they can trust you and buy future sessions with you.

4) Tell them when you will follow up with them. And, then make sure you do! No matter how the session goes I always follow up with my first-time client. I remind them of their goals, how Pilates will help them and if they scheduled another session I remind them of when it is, what the cancellation policy is etc. If they didn’t and I want them as a client I offer them times to come in, how long it will take to feel the benefits and ask them a question that requires a response.

5) I have everything ready for them when they arrive. Think of a first date. If the date was late would that make you feel good about how much they value your time? If the date was disorganized would that make you feel like they were an expert? That they could keep all your needs in order? That they could take you where you want to go? Pull out the red carpet for new clients. And by red carpet, I don’t mean discount signs.

I could go on and on but I don’t want to overwhelm you! Pick one or two of these that you are not doing and give them a try. Then add in another one or two. Until they become a habit and you have your own system. And, then, write it down! Then you can review your system before every new client comes in.

Which tip will you try? Post in the comments below.

xx~LL

Notes 2 Inspire: Be More Expensive

If you discount yourself you will be discounted. Best advice I ever got before becoming a Pilates teacher. If you charge more, add more value, and be unapologetic about it you will attract a clientele who is looking for someone who values themselves! How can you own being more expensive?

 

xx~LL

6 Tips to Get More Clients

In a perfect world, clients would just grow on trees, right? But, while this world is pretty great clients instead come to us through variations forms of marketing. And, it’s important to know what these different routes to you are and use them to attract your ideal clients. Because even if your schedule is full someday you will need another client or few. Your favorite clients will move. You will move. And, so something you can guarantee you’ll need to have set up in your business is a way to consistently attract new clients to you. Here are 6 of my favorite tips for getting new clients.

  1. Be Known in Your Community: This means getting outside your studio and going to networking events, community events, add meeting local business owners in your neighborhood. The more people know who you are, what you do, and whom you are for the more they can tell people who complain about not feeling good, having aches and pains, looking for a trainer that you are the rockstar teacher for them!
  2. Add So Much Value: to your community, clients and if you’re a studio owner your teachers that people sing your praises! If you focus on your existing one or few clients truly feeling the benefits of Pilates with you they will feel the need to reciprocate and will share your good words to everyone!
  3. Make Your Website Work For You: This means you have to have a website and keep it updated. One of the best ways to do that is to blog weekly (yes, weekly) about the top things people search on the internet that you can help with! Consistent blogging keeps your website updated, helps your SEO (the thing that drives traffic to your site) and shares who you are and what you do with those who come on your site.
  4. Create an Email Campaign: this is something I cover in my courses “Client Journey” and “Take Your Newsletters to the Next Level.” This includes having something on your site that exchanges a potential clients email for something of value and then an email campaign that you write one time and it guides people to your core offering.
  5. Client Referral Rewards Program: I am not a fan of discounts for new clients. I truly believe in rewarding existing clients for sharing how awesome you are. And, there are many ways you can do this. All depend on what your services are and their prices. For my business, I give a free late cancel, a sort of get out of jail free card, for every new client that buys a package. They have to buy a package for the reward to be kicked in. And, you’ll want to remind your clients of this reward program regularly.
  6. Talk to Strangers: Yep, if you want new clients you got to get out there in the world and tell strangers who you are, what you do and whom you are for. You cannot wait for clients to walk by your doors and hand you their credit card. That doesn’t happen often enough to pay your bills. So, get out there, make eye contact. Get told no. It will help you refine your pitch and also who you are looking to talk to. If you are fishing in a pond of cheap fish switch ponds!

I would love to hear which of these tips you are going to try this week. Post your plan in the comments below.

xx~LL

Lead Your Own Retreat

If leading your own retreat is on your business bucket list this is a blog for you! Whether you want to lead a Pilates, Yoga, fitness, nutritional or meditative retreat the same rules apply. And, there are some key things to keep in mind before you even put down your deposit somewhere.  Retreats can be lots of fun but they are equal amounts of work! If not more work. The number of hours you will spend before you lead your retreat will double or triple the time you spend on the retreat.

And, something I think is incredibly important is to know and understand is that a retreat really is not a paid vacation. If you are leading one to have a paid vacation I do think you are setting yourself up for disappointment.

A few questions I want you to answer before you continue. The answers do not mean you should or you shouldn’t lead one. But, these are things you need to know before you go.

  1. Are an organized person?
  2. Do you have enough existing clients who would go on this retreat or will you need to market to people who do not know you?
  3. If the retreat doesn’t make you money will that affect your business negatively? Or, can your business handle a non-profitable event?
  4. Are you comfortable asking for the sale or telling a client no?
  5. Can your website handle taking payments for an event?
  6.  Do you like to be the leader, hostess or be in charge?

I have tons of other questions that I ask those I coach through organizing their own retreat. But, I think these get your mind and juices flowing and picturing yourself actually going through the process.

As far as putting one together, the sky is the limit! You can have a day retreat, a workshop weekend retreat, a week or 10 day long retreat. I’ve seen retreats where they are all inclusive to ones that only cover portions of the trip or time.

On this potential retreat, what does it look like? Where are you at? When they leave what are they saying was their favorite part? How do you feel and the attendees feel? What are they saying as they leave? Before you plan a retreat sit down and meditate on what the retreat looked like when it was over. This will help you not stress out about things that don’t matter. It will also help you answer some of the questions above.

When you start planning the retreat it’s easy to get distracted by all the questions that you’ll have to answer. It’s like a wedding. You start out wanting just a small outdoor wedding and by the end of it you have this luxury destination wedding at the Sandal’s resort and you’re looking at a bunch of faces you don’t know.

The details in between the start of a retreat when you announce it’s happening to attendees showing up, the day to day agenda and how to handle when shit happens will vary from retreat to retreat. The stories of scrambling I have had to do on a retreat are endless. But, most important none of my attendees knew that I scrambled. The time my chef fell through 4 hours before retreaters arrived was crazy! But, the way we fixed it was brilliant and the food was delicious.

If you want to lead your own retreat you not only have to think through the actual retreat and price it out so that it is profitable. Please, please, please do not skip that part! You have to think through a lot of “what if’s.”

My husband has created a sheet, systems and more to help make sure all of our retreats not only are fun and fulfilling to our guests and us but also to help us sell them, make sure every attendee has all the info they need, makes sure we get paid on time and more.

He’s helping me with our from demand webinar on “How to Create and Lead Your Own Retreat.” And, if you are leading retreats or thinking of leading retreats this is the webinar you need to be at. We are giving out all deets on how we do what we do!

xx~LL 

Join us for this webinar live or watch the replay click here

Notes 2 Inspire: What are You Comparing Yourself To?

Hey hey, this week’s “notes 2 inspire” is all about the trap of comparison! Comparison is the robber of happiness. It keeps you from doing what you feel you were meant to do. It makes you feel like you are not good enough. What are you comparing yourself to?

xx~LL

Do You Need to do Videos to Grow Your Business?

It seems like everyone and everything is going digital these days doesn’t it? Well, it’s true! Facebook and Instagram are pushing content that includes organic videos more than ever these days. And, with the recent changes at IG where they allow the first minute of your IGTV to go in your feed to get more views it certainly makes you wonder, should you be doing videos?

Now, I know some of you are hating on social and wishing it could go back to being for connecting with friends. But, before you roll your eyes and stop reading let me just tell you a little goes a long way. Don’t forget that I know and believe its not about followers and likes. It’s the quality content that shares who you are, what you do and whom you’re for that gets you doing more of what you love-teaching Pilates. However, just like there are different learning styles you have to know how to teach to.  There are different ways people connect to our message. Some love a good read so blogs and great copy on your site will be perfect. Others need a picture, they need to see themselves in your photos. People who look like them. And, there are some that need audio. They need to hear your voice, and the visual of video will hit two types of learners. So, having some video content of you rocking what you do with your ideal client is quite compelling.

Now, that I’ve perked your ears a little bit please note that I am not going to say you have to start posting as many videos as you can. Not at all. If you want to do that than let’s talk because there are some def do’s and don’ts for Youtube and IGTV. But, for many of you I am talking a video or few on your site and every once in a while on social so that people can see you in your element. Can get to know you. See you as the expert at what you do.

Facebook (who owns IG) has a goal to beat out YouTube. So, if you’re like me and you post videos to YT than do not post those video links on FB. They will bury those posts. You’ll have to do an organic video for them. This is something that might seem annoying for you. But, if you’re not trying to become a YouTuber than it’s really simple, take the video. Cutoff the beginning and ends where you press start and stop and post it to your studio/business FB page or group. If you filmed it in vertical video it’s great for IGTV if in horizontal it’s awesome for FB and you can still upload it to YT just don’t share that link on FB to promote it.

Create videos as part of a giveaway in exchange for email addresses for your newsletters.

Post videos of you and a client accomplishing an exercise.

Share tips on exercises your ideal client can do at home.

Vlog! Allow your clients and future clients to hear what is on your mind.

These are just a few things you can do with video to attract your ideal client to your schedule.

I’ll get honest with you, when I first started posting on YT I thought “Why me?!” I mean, who was I to create these videos. But, now a few years later I have met more people around the world because of my videos. And, my goal was to travel the world to teach. I have a teacher I coach who creates videos of modifications. Her ideal client is someone who is just like her. Wants to get her move on but due to injuries can’t do it like everyone else. I have another friend who does lots of mini classes.

Who do you wish was your client?

What do they need?

Film the answer to their questions. Post it on your websites and share it on social media to drive traffic back to your website where they will then be prompted to schedule a session or class with you!

So, should you be doing some video? I think so. But, you don’t have to. It first depends on the goals for your business and what you feel comfortable doing. However, as I mentioned I was not keen on the idea. And now, I am sooo grateful I was pushed to start. And geez, those first videos sucked but the more I did the more comfortable I got.

xx~LL

Ps I’ll be talking about how to use YT to grow your business and hit your goals in my next webinar. Click here to get the help to start and grow your YT and video business.

Notes 2 Inspire: How is this For You?

I know it’s easy to think “why me?” Or, to even think that the worst things are happening to you. And, while I don’t want to discount how painful some experiences are I do think it’s important to take a moment to think how an experience is for you. How is it helping you? What is it sets you up for?

 

xx~LL

Do You Know Your Businesses Seasons

Feeling the heat in more ways than one this summer? There are few guarantees in life but one of them is that when holidays, summer, spring break, and flu outbreaks are in season your business can feel the effects. But, that doesn’t mean you have to feel it in your wallet or your bottom line. Knowing your businesses seasons and working them is key for making money, and feeling in control of your business. Here are some questions I love to explore with anyone I am coaching:

Do you know your busy and slow seasons?

How much do you want/need to gross each year?

How many weeks a year do you work?

What is your average hourly wage?

When you have these answers then we can get really honest and clear. One studio might be in the suburbs where the calendar is pretty easy to follow. They are busy January-March and then spring break starts to distract people from consistency. Then April-May starts to level out. June-September is “slow.” September-mid November is consistent. And as the year winds down the cancellations wind up.

But, you may live somewhere where it’s busy 6-9 months a year and dead zone for 3 months. That shouldn’t freak you out. Instead, it makes it super easy and clear for you to know when you take your breaks, how much you need to be working those busy months. And enjoy a few months of you time. I think I would like that very much.

If you’re someone who has major seasonal influx and you’re not setting goals in your business to take advantage of the busy months then you will feel it during the slow months.

No business is the same as another. Take some time this week to look at your previous year. When were you the busiest? When were you the slowest? How many sessions a week do you need to come through your schedule/studio during the busy months vs the slow months? What weeks can you just take off?

I would love to hear what your answers are and help you create a plan to make the most of your busy seasons and live guilt free on the slow seasons. Hit me up here or post in the comments below.

xx~LL