Nowadays it’s easier than ever to get help on the tasks in your business that you don’t like doing, don’t know how to do or don’t have the time to do. Studio owners you not only have to hire teachers but you also have to hire other team members to help you keep your studio clean and running smoothly. All of us, instructors and owners alike, should be considering what we truly need to be spending our time on and what we should be delegating out. So, hiring sooner than you think is key for the growth and health of your business. But, how do you hire a team?
Well, I wish I could give you a step by step formula that you can copy, rinse and repeat. But, like Pilates, there is the ideal and then there is your clients ideal right? So, here are my tips for hiring. Try any or all of these! If you want more of a deep dive check out my course here or contact me for a coaching call.
- Hire fast and fire faster. Yep, I used to say hire slow and fire fast. And, there is an art to hiring slow to make sure you’re not making an emotional hiring decision. But, if you’re clear on the jobs expectations, your needs and have a good filter in your interviewing system you will weed out a lot of people and be less likely to hire the wrong person.l But, let’s say you do. Fire them. I know you want give people the benefit of the doubt but spending more time trying to fix a bad hire will not only cost you money for paying them but your time for retraining etc.
- Be very clear what the job is, what your needs are and go over that in an interview. Have questions that there is no bad answer but that if they answer one way it reveals that they are not the right hire for you. For example, I’m a massive ideas person. When looking for my executive assistant I didn’t need another person with forward-thinking ideas. I needed an implementer. So, I asked her if she wants to be in on the brainstorming side of things or organizations and implementation. If she had chosen the first it doesn’t mean she’s a bad person. Just not the assistant I need.
- Hire sooner than you think. I find a lot of teachers building their own websites, doing their own bookkeeping, etc. You guys, unless these were jobs you had prior to becoming a teacher I promise you that you can hire someone to do these things for way less per hour than you make teaching! So, instead of “saving money” and doing it yourself hire people to do it. It’s their area of expertise and they will do it better and faster than you! Plus, the mistakes you make or the extra time it takes you will cost you money in the long run.
- Hiring someone to do things that do not bring you money or joy and cost you less than your hourly wage are key for creating more time in your day and growing your business.
- Know your strengths and hire your weaknesses! Together you will make a great team.
Behind the scenes, at my business, there are currently four other people! Four! Five if you include the bookkeepers and six if you include my CPA. Are many of them doing things I could do? Yep! But, the amount of time it takes them to do their jobs costs me way less than what I make teaching and coaching. And, they love what they are doing! Yep, I hired people who get to use their strengths to do the tasks. Without them, I couldn’t do what we do. They feel inspired at the end of their workday and I feel super good because I’m not constantly doing things that either I don’t like or that take me away from propelling my business forward.
What areas of your business are you going to finally hire out today?
Feeling like you’ve hired the wrong person? Wanting help on doing team reviews and developing your hiring or leadership goals then join me for a coaching call or bounce ideas of other studio owners and teachers in my online coaching group m
Hiring anyone is a gamble. It doesn’t matter if you are an independent instructor or studio owner at some point you will need to hire help or team members. And, the choices you make can help propel your business forward or cost you time and money. And, while the adage saying “hire slow and fire fast” might be in the forefront of your brain that doesn’t quite explain the things to keep in mind when hiring slow or firing fast. And, what do you do when you have to hire fast? How do you know you are hiring out of desperation?
In my years managing retail stores and studios, there were times when I needed to hire someone ‘yesterday!’ The goals and demands required help sooner than I had anticipated. And, then there were the times when someone quit and even with a two-weeks notice I still had yet to find a replacement. I learned the hard way in my retail days the problems that came along with hiring out of desperation and need rather than listening to my gut or taking a hit on the bottom line and waiting for the right person to come along.
When you hire out of desperation you:
- Often lie to yourself about the likelihood that this is a good match
- You waste time training, onboarding and holding that person accountable to the expectations of the job.
- Lose the opportunity to meet and find the right person
- Affect the client experience and could potentially lose clients and money as well as time.
- Create a potentially toxic environment for your whole team and could end up needing to do more damage control than the hire was worth
When you hire out of alignment you:
- Choose people based on their goals and abilities cohabitating with your goals and needs
- Create a team that is stronger and cohesive
- Use your time and energy wisely
- Empower those around you
- Increase client experience and growth of the community
Are you sitting there reading this and feeling like you have a team member, web developer, a social media consultant who may have been hired out of desperation? That’s ok! We have all been there. And, while I would love to sit here and say that if you hire out of alignment it’s all rainbows and dollar signs I can’t. There are no guarantees. However, in my experience, if you take the time to hire based on alignment even if the relationship is short-lived the experience is positive and creates space for growth!
If you are ready for tips on best hiring practices, questions to ask, answers to pay attention to and what to do when you’ve made a mistake then join me on my next webinar all about hiring! It’s not just about hiring staff that work in your studio. It’s also great advice for hiring people who will create your website or consult with you in other ways. Find out the details on how to watch https://webinars.profitablepilates.com/hiring-help-teachers-vas-and-more/here.
Hiring can be stressful and exhausting but it doesn’t have to be! We can get you to a place where you welcome the hiring opportunities.
So, you need Pilates instructors for your studio? You have clients who need a teacher, classes that need a sub and you need a break! But, how do you hire for your studio? Where do you find the right teachers? Is there a hub where all the instructors are hanging out?
When I was hiring for Pilates studios one thing I learned is that I was always looking for the best teachers to work at my space. Because you never know when you are going to find the right fit! But how do you keep an eye out for the right teachers constantly? Hint: You don’t just post an ad and hope for the best.
- Network within the Pilates community in your area: If you are cool with the other studios then if they pass on a teacher they can refer that teacher to you!
- Know the teacher training programs in your area: Make friends with the teacher trainers and let them know you are a space that has positions for new teachers if the Pilates shoes fit!
- Be Clear on your Goals and Expectations: If you know what the vision is for your studio it makes it easier to know who to hire and who to pass. Setting expectations and sharing them with potential new hires also makes it easier for you to hold employees accountable and allows the instructor to decide if you are the right fit for them as well.
- Take classes and sessions around town: No, I do not mean “poach.” But, rather introduce yourself and let the owner and manager know who you are. Then go back to the notes for #1.
Finally, and this I cannot say this enough, hire slow and fire fast! Take your time hiring. I know, you need a teacher, I know you needed the teacher yesterday! But, if you hire the wrong teacher for your space you’ll end up having to do extra work. Instead, hire someone whose goals align with your goals and hold yourself and your team accountable to the expectations and goals of your studio. It’ll pay off in the long run!